Caliber - Palo Alto
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Would recommend to someone in the area
Repair Quality - 4.0/5.0 -
Noticed some deeper scratching on the bumper that wasn’t filled in, can be seen through the repaint. Otherwise great
Customer Service - 5.0/5.0 -
Great service from everybody
My Experience - 5.0/5.0 -
Fast and efficient. Always answered all my questions and we all nice and helpful.
My Experience - 5.0/5.0 -
Thanks for your hel with insurance comany and with keeing me in the loo in regards to the reairs. Everything was suer transarent and easy to understand, and David was excellent to work with and suer helful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Work was fast and well done. Price was reasonable. There was ongoing communication about the status of repairs. Highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone, esp Chris?! Pacheco, treated me professionally and courteously Top Notch experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Chris (C.) Pacheco and team are awesome. They updated with all changes and status.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Timely repair
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Dropped off my car with damage done to the front bumper and driver side fender, alongside internal damage done to the harness and the Caliber Collision team did an excellent job, better than I had even imagined, leaving my car looking like when I had bought it brand new from the dealership. Chris, I especially appreciated his consistent updates about what was being worked on on my car and estimates as to when my car would be fully ready, giving me a sense of ease. Overall, I highly recommend and can’t thank the team enough for bringing my car back to life.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
David and the team at Caliber are friendly, professional, efficient and kept me updated on all aspects of the repair. The paperwork was prepared beforehand and they worked seamlessly with the insurer. The repair was expertly done and completed earlier than originally planned. I highly recommend Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team was great and they made the process seamless. Clear communication.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service from Chris, Victoria, and Danny
My Experience - 5.0/5.0 -
I had a great experience thanks to Chris. He was kind, informative, and kept me updated throughout the entire repair. He also made sure I knew I could return if any issues came up. Excellent customer service!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It's like new
Customer Service - 5.0/5.0 -
Chris kept me updated on the status of my car.
Returned Clean
My Experience - 5.0/5.0 -
The staff were very enthusiastic and patient! The car was also repaired excellently. 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I want to sincerely thank the entire team for the excellent service I received during my recent repair. From start to finish, the communication was clear, consistent, and reassuring, which made the whole process stress-free. Everyone I interacted with was professional, friendly, and genuinely helpful. I especially want to give a big thank you to David for going above and beyond, he kept me updated every step of the way, answered all of my questions, and made sure I felt confident about the work being done on my car. I truly appreciate the care and attention your team provided. Thank you again for such a smooth, efficient, and positive experience!