Caliber - Palo Alto
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I want to sincerely thank the entire team for the excellent service I received during my recent repair. From start to finish, the communication was clear, consistent, and reassuring, which made the whole process stress-free. Everyone I interacted with was professional, friendly, and genuinely helpful. I especially want to give a big thank you to David for going above and beyond, he kept me updated every step of the way, answered all of my questions, and made sure I felt confident about the work being done on my car. I truly appreciate the care and attention your team provided. Thank you again for such a smooth, efficient, and positive experience!
My Experience - 5.0/5.0 -
The service was professional from start to finish, including evaluation, communication, and the final result. Also, notably, the cost of the repair was significantly lower than two other places that gave me estimates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very nice customer Service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had my Audi electric SUV repaired at Caliber, and it was an excellent experience. The work they did was flawless, and their communication throughout the job was excellent.
Customer Service - 5.0/5.0 -
David made the experience excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Just waiting for sensor to come n be installed for rear door
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I really appreciated my repair quality, and I was pleased with the level of communication I received about my vehicle! I am only knocking off two stars because my vehicle's windshield wiper fluid was drained and not replaced, my driving settings were changed significantly (eyesight turned off for lane departure, pre collision braking turned on high sensitivity, the time not updated), my glove box was rifled through and not all the items were placed back inside, and my car had an extra 60 miles on it, which seems a bit much for fixing a superficial problem and not an engine problem. But otherwise I was happy with the repairs and will suggest this place to friends, with the caveat to empty your glove box, buy some backup windshield wiper fluid, and keep track of your milage!
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did an excellent job!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Work was well done and finished ahead of schedule! Amazing staff!
Likely to Recommend - 5.0/5.0 -
Phil was super helpful in getting our car towed to the shop after hours. Victoria at the front desk was very supportive and kind. And David did great work, in addition to being a very nice person. The whole team made a stressful situation much, much better!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone at Caliber was wonderful! They repaired our car quickly and cleaned it so well that it looked brand new. Thank you!
My Experience - 5.0/5.0 -
Everyone was professional and responsive. Appreciate the proactive text status and nice car wash.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very friendly and professional. David provided daily updates and kept me well informed throughout the entire repair process. The repair was completed on time, and the quality of the work was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased with the service and the communication about the progress. The car very clean when I picked it up. Thanks for a job well done!