Caliber - Parkesburg

4.9 (2,371reviews)
98%
5547 West Lincoln Hwy,  Parkesburg,  PA  19365

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,371)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many highlighting flawless repairs that made vehicles look brand new. The staff received widespread acclaim for being friendly, professional, and knowledgeable. Communication was a standout strength, with customers appreciating frequent updates via calls and texts throughout the repair process. Timeliness was another major positive, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned minor concerns such as interior dust, misaligned parts, or limited proactive updates, reflecting areas customers felt could be refined. Overall, the vast majority expressed high satisfaction and enthusiastically recommended the shop to others.
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"... picking up my car was made quick and easy by Caliber. Quality of work was outstanding! My car looks like new. They explained the work in detail and kept me posted ..." Read more
"... people were kind, friendly, caring, and helpful and an amazing job was done on my car. I am very very pleased.." Read more
"... helpful. The repair was done earlier than expected. My car looked like it came out of the showroom. Thank you Caliber for an excellent service!" Read more
"... these guys did an excellent job of communicating and finishing the job on time with excellent workmanship I would definitely recommend them!" Read more
"The work was great but sad to see that after installing the entire front end assembly and bumper, the technicians ..." Read more
"Fabulous service!! Called with updates often...car repairs were done days earlier than expected and looks brand new. Easiest auto repairs and claim ..." Read more
"Quoted 12 business days, but it was done in 4"
"My vehicle was ready four days earlier than the promised date."
"... customer service experience in a long long time. The level of timeliness, clarity, and professionalism during the process of fixing our insurance claim ..." Read more
"... they let me know. Fixed the additional damage, and still had it ready all but 24 hours past the expected window. 1010." Read more
"Fantastic communication throughout the claim and repair process. Made it very easy to understand timeline ..." Read more
"Communication was frequent and informative and took the stress of communicating with the insurance company ..." Read more
"... complete. They were able to do it in 2 weeks. Such a great experience and communication is top tier." Read more
"Communication was outstanding and my car was well taken care of"
"I did not hear from anyone during the process, only once it was completed"

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Everything looked nicely done

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Everyone was friendly and polite and eas very helpful

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A todos

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Muy buen servicio

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Muy buen trabajo

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Good , polite , efficient and true to their word

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Polite efficient and true to their word

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My fog light is out

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Fog light is out

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From start to finish these guys did an excellent job of communicating and finishing the job on time with excellent workmanship I would definitely recommend them!

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Did a great job!! πŸ‘

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Really nice people

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My Experience

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everything was very smooth, this is the second time we have user Caliber Collison.

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They kept us informed! Great to deal with . Car looks great

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Was really pleased with the repairs that were done, as always. We do t take our cars anywhere else.

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Keep us updated.

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I was greatly pleased with all of the treatment I received while dealing with your office. Your people were kind, friendly, caring, and helpful and an amazing job was done on my car. I am very very pleased..

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Returned Clean