Caliber - Pasco

4.8 (796reviews)

97%

(509) 537-1323

404 N Oregon St, Pasco, WA 99301

97%

See Photos

404 N Oregon St
Pasco, WA 99301

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Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

About Caliber - Pasco

See Photos

404 N Oregon St
Pasco, WA 99301

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Acura

Honda

I-Car

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Website

Reviews (796)

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Newest
Rating

676 Customers Rated

5 Stars

78.5% Complete

(625)
4 Stars

4.6% Complete

(37)
3 Stars

0.6% Complete

(5)
2 Stars

0.6% Complete

(5)
1 Star

0.1% Complete

(1)
< 1 Star

0.4% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. Communication was a standout strength, with regular text and phone updates keeping customers informed throughout the repair process. Numerous customers highlighted that repairs were completed ahead of schedule, reflecting strong efficiency. The team was frequently commended for professionalism, friendliness, and going above and beyond, including detailing vehicles inside and out. A few customers noted areas for improvement such as more proactive communication during early repair stages, occasional quality finishing issues, and one instance of a vehicle painted the wrong color, as mentioned directly in their feedback.

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Timeliness
Communication

"Completed before the scheduled promised date. Great communication on ongoing progress. The repair ..." Read more

"... 👏 was originally told would be done, the 13th. An they got it done a week early. A+ work" Read more

"it was ready BEFORE the given date and i couldnt be more happy with the work on the job, the time they ..." Read more

"... finished late because a part was on back order, but Caliber Collision managed to have it ready by the original date they gave me." Read more

"Car wasnt done in the time frame said. Did not prep right, paint has scuff and scratches ..." Read more

"Completed before the scheduled promised date. Great communication on ongoing progress. The repair work looks great."

"Excellent. They kept me updated without me having to call them all the time."

"... date was moved up. Throughout the whole process, someone was always available to answer questions and keep me updated on when I could get my vehicle ..." Read more

"I was not please with the lack of communication from Chubb rep. I emailed and called regarding my rental car date return and never ..." Read more

"Most of the communication is automatic text so have no real idea where the vehicle is in the process."

Timeliness
Communication

Timeliness
Communication