Caliber - Pasco

4.8 (803reviews)
97%
404 N Oregon St,  Pasco,  WA  99301

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (803)

Likely to Recommend

Repair Quality

Customer Service

My Experience

James and his team did a great job on the repair. They communicated with updates, were timely on the repair and professional. I also greatly appreciated the care in cleaning the car both inside and out. Thank you for the extra care and service.

My Experience

Timely, informative, clean and professional.

Likely to Recommend

Repair Quality

Customer Service

My Experience

on a scale of 1-10 I’d give you a 10.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Very good

Returned Clean

My Experience

Everything came out to a 10

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Caliber collision Pasco Team is superb in customer service

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Loved and appreciated how clean it was left when I picked it up

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

The shop was able to work with me to get my car finished very quickly after the last part came in, and was very communicative. I had a road trip planned the same day the car was due to be finished (the day the last part came in), and due to caliber’s communication and effort, I got my car back before the trip and did not have to change my plans.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff was friendly and professional. They kept me updated through the repair process which I appreciated. I would definitely recommend Caliber Collision to friends and family.

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Repair Quality

Customer Service

Returned Clean

My Experience

The truck looks great! And completed ahead of estimate!

My Experience

Great customer service from everyone I spoke to. I appreciate the complete transparency about the progress of the repair on my vehicle.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Great customer service, very professional.

My Experience

Everyone at Caliber was super friendly, helpful and knowledgeable. They stayed in touch throughout the whole process and went above and beyond in helping me with the process of returning my rental car when my car was all finished. I would 100% recommended them.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The reason why I give it a 7 is due to a couple things that i thought where going to also get fixed like the fenders because they are still bent from the crash and also the the hood does not close correctly it has to be slammed shut. Their is also a hood gap between the hood and fender I am not sure if that’s what is causing it to not close properly.

Customer Service

They did keep me updated on why it was talking a while and why they where rescheduling pick up.