Caliber - Pasco

4.8 (805reviews)
97%
404 N Oregon St,  Pasco,  WA  99301

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (805)

Likely to Recommend

Repair Quality

Got texted updates through out the process, James was very nice and helpful through it all. They got it back to us way quicker then we would have ever thought.

Customer Service

Always nice, and fast with responses

Likely to Recommend

Would recommend to anyone needing there car repaired

Repair Quality

You guys did and amazing job on my vehicle. Nico made sure to get the car exactly the way it was before the damage so I’m happy with the results.

Customer Service

Great customer service, very on top of keeping me updated with the statues of my car.

My Experience

We are beyond thrilled with Caliber Collision Pasco. Communication was stellar. They actually cared and wanted us to be happy throughout the entire process. They finished our vehicle sooner than expected and the repairs done on our truck were perfect. They helped us navigate the process with insurance which was so helpful as we've never had to deal with this before. Chris and James were just fantastic and we would highly recommend Caliber Pasco to everyone we know.

Likely to Recommend

100% will recommend and we will return if we ever need repairs again.

Repair Quality

We are more than thrilled with the repairs and customer service!

Customer Service

James and Chris were fantastic!

My Experience

Nico and his staff met all expectations. They have earned my business in the future.

My Experience

James was so great to work with. He kept me informed through the whole process and made the experience easy.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Everyone was super professional kept us up-to-date on all the repairs and any holdups that happen went out of their way to give us good service and make sure that the parts were quality and condition overall, we are very, very satisfied

Customer Service

Returned Clean

My Experience

James was super communicative and helpful through the whole process of repairing break-in damages to my car. 10/10!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I gave it a 7 because I am not an expert in this field.

Customer Service

I assumed that the vehicle would have been washed before I picked it up.

My Experience

James was very helpful throughout the entire process.

Likely to Recommend

Entire process was very easy due to the communication James provided.

Repair Quality

Repairs makes it’s look brand new.

Customer Service

James was super helpful all throughout the process.

My Experience

Was good experience. They communicated well throughout the process and did excellent work.

Likely to Recommend

We are completely satisfied with the work done

Repair Quality

Great job and met the estimated time of repair. The car looks as if no damage was done. Thanks fir a great job.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Noticed one little bubble on left side of bumper.

Customer Service

Excellent customer service.

Likely to Recommend

Repair Quality

The employee James was wondering he walked me through the whole process and was very nice

Customer Service

James was great!

Returned Clean

Likely to Recommend

Repair Quality

James, thank you! You made this easy from start to finish. I was very happy with my entire experience.

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Caliber Collision was a breeze to worth with. James was my point of contact & he is extremely knowledgeable and walked me through the whole process. They had my car done in about 10 days. Will 10 out of 10 recommend Caliber to others.

Customer Service

Likely to Recommend

Repair Quality

Customer Service