Caliber - Pasco

4.8 (807reviews)
97%
404 N Oregon St,  Pasco,  WA  99301

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (807)

Likely to Recommend

Repair Quality

Customer Service

James was great through the whole process & pleasant during all transactions!

My Experience

Great service, quick turnaround

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Great service. Very informative about the repair process and updates. Great work done on my car. Looks like new. Overall high satisfied with everyone’s work performance.

Likely to Recommend

Highly recommend.

Repair Quality

Great service.

Customer Service

Customer service was excellent. Very helpful since day one to the end.

My Experience

Keep up the great work.

Likely to Recommend

Repair Quality

Keep up the great work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very proffesional. Great work ! And good communication

Customer Service

Great customer service

Returned Clean

My Experience

Super fast and easy. Lots of updates which was nice.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car was done in a timely fashion, and it looks good

Likely to Recommend

Repair Quality

They did an amazing job

Customer Service

They were very attentive

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

James Kitchen and all staff I interacted with were friendly and awesome.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I found a bumper fitment issue, and quality issue in the rear taillight as it seemed have water condensation. James was extremely courteous and said that he will address the issue. Otherwise I would have scored it 1

My Experience

I really appreciate a job well done. Everyone did a great job. From the efficiency of part ordering to craftsmanship and execution of assembly, the updates, friendliness of everyone. If doing a great job at whatever you do brings you pride and feel good about going to work everyday, then know that I think you all did great! Thanks again.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Incredible service, keeping me well informed throughout a lengthy repair. Very friendly and kind service manager. My new go to place for any repairs!

Likely to Recommend

Best repair experience ever

Repair Quality

perfect repair, excellent communication and service

Customer Service

Service manager was outstanding and patient

Likely to Recommend

Repair Quality

I really like your customer service and I like how you guys work. I totally recommend this place.

Customer Service

The lady is very very friendly, and she’s played everything very well

Returned Clean

My Experience

The repair on my 2014 VW Jetta TDI Sportwagen looks Awesome! It really was a nice job. I was very impressed with the texts that were sent to me throughout the repair process. I was never in the dark and I knew exactly where Caliber was on the repair of my vehicle. Really appreciate the professional staff that Caliber employs, from your courteous and thoughtful receptionist, Andrea, to James, who kept me apprised throughout the process, to the technicians that did a wonderful job on my vehicle. Thank you so much for your hard work, and for each and every Caliber team member!! God Bless!!