Caliber - Pasco

4.8 (798reviews)
97%
404 N Oregon St,  Pasco,  WA  99301

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (798)

My Experience

The team at caliber collision was completely accommodating the entire time. They kept me informed and updated. From the start of the process, Johnny was wonderful. He marked everything that would be done, including removing a paint swap incident that had nothing to do with the main problem. They definitely got that paint swipe off and my car looks beautiful again. Thank you all for making this an almost painless process.

Likely to Recommend

Caliber collision made the process, almost pain-free

Repair Quality

The quality is beautiful. It’s like it never happened. Thanks team.

Customer Service

Johnny was very informative in the process and quick let us know about any changes.

Returned Clean

My Experience

Team did a great job on my car and gave me some more needed to know information about it! Thank you team!!

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Returned Clean

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Returned Clean

My Experience

Very fast and great work.

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Customer Service

My Experience

The staff was very pleasant and easy to work with. They kept us informed all along the way. Thank you

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Repair Quality

Customer Service

They were great, very helpful all along the way

Returned Clean

My Experience

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Repair Quality

They did a great job

Customer Service

Returned Clean

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Repair Quality

I would recommend adding another update section on the website such as parts have been ordered and what not other than just started and finished but they did an excellent job on the actual repair.

Customer Service

Meant to type that last response here about the website being a little more descriptive on the status of the repair other than just started and finished

Returned Clean

My Experience

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Repair Quality

Joe was very kind and helpful!

Customer Service

Returned Clean

My Experience

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Repair Quality

They did a wonderful job they keep me at all tiime.

Customer Service

They did a wonderful job on time

My Experience

Great job all around everything was as expected or better.

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My Experience

Thank You so much guys I really appreciate you guys so much for your good work I'm very satisfied with your work.

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Returned Clean

My Experience

Did an excellent job with my car. It looks fantastic!

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Returned Clean

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My Experience

Friendly customer service and presence with customer needs. Good education and rapport to customers.

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Repair Quality

Good customer service! Well trained employees and courteous to follow up.

Customer Service

Awesome service! I will definitely go to them in case my car needs to be fixed.

Returned Clean

My Experience

Service was fast and very professional and friendly. I would recommend your shop to anyone hands down

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Repair Quality

Very quick, professional and friendly service

Customer Service

My Experience

The receptionist and Johnny were super nice, welcoming and professionals. The work was done extremely well and we are very happy with the results.

My Experience

Great customer service! Friendly staff and they did an excellent job on my repair. We will be back if we ever need repair service again Thanks! !

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Repair Quality

Customer Service

Wonderful job

Returned Clean