Caliber - Pasco

4.8 (798reviews)
97%
404 N Oregon St,  Pasco,  WA  99301

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (798)

My Experience

Amazing customer service, very knowledgeable on what they do!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Experience was good. They were very helpful. And car looks really good.

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Customer Service

My Experience

I was upset that the car was deemed a total loss but understood the circumstances. Despite that I appreciate the service and help from the staff.

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Returned Clean

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Returned Clean

My Experience

James was a great communicator, he called and texted through out the process. He was understanding and attentive to all my concerns. Great experience with Caliber.

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My Experience

Communication was great, the work was done quickly, and I'm very satisfied with the work done

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Customer Service

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Highly recommended

Repair Quality

Good job

Customer Service

Good

Returned Clean

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Returned Clean

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My Experience

The Caliber Collision Team are the best! Angelina is the first to welcome a person with a warm smile. James expertly checks the car out to see what needs to be repaired. Once the car is signed over to the team I was kept up to date on the repairs and when the car would be ready to get me back to my 'rhythm of life.' I love that motto which the team holds to. Thank you Caliber Collision Team for the excellent care you provided my car!

Likely to Recommend

I trust the expert care given to the repair of my car. I would highly recommend Caliber Collision to anyone in need of repair to their vehicle.

Repair Quality

Excellent care given to repairing my car. The team went above and beyond to clean my whole car! Thank you.

Customer Service

Super customer care starting with the front desk, Angelina to James assessment of what the repairs entailed to the team returning my car to me earlier then stated.

My Experience

They did an excellant job on my Bronco. You couldn't tell that it had hit a deer. No more dents and the color matched perfectly.

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10 out of 10 work

My Experience

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Repair Quality

They did an excellent job of keeping me appraised of the time frame and the fixes to my vehicle. Great people to work with.

Customer Service

Returned Clean

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Repair Quality

There are rough edges at a point of where the bumper repair meets other panels.

Customer Service

I would've appreciated a heads-up that my car would stink for awhile, I'm guessing due to the paint job(?!)

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My Experience

I am very pleased with the work completed by your company. A company is only as good as its employees so you have excellent employees. Thanks to you all.

Likely to Recommend

I am completely satisfied with this branch of Caliber Collision company. Will definitely recommend this shop.

Repair Quality

I was more than pleased with the whole process from check in to check out.

Customer Service

Extremely satisfied with the whole process and caliber of workmanship.