Caliber - Pineville
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Fantastic customer service! Stacy was so attentive and I really appreciated the communication and updates on the status of my vehicle. The paperwork was simple. Everyone was in a good mood, spoke clearly, and seemed genuinely happy to be working there! So refreshing!!!! Thank you!
My Experience - 5.0/5.0 -
They did a great job on my truck and the communication every day was extremely helpful thru the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We allways get excellent service - Thank you
My Experience - 5.0/5.0 -
Thanks for all the assistance
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks great and entire team was very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You were a pleasure to work with and the car looks great!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys did a great job repairing my truck...and everyone I encountered was positive and professional!! Thanks!
My Experience - 5.0/5.0 -
Caliber did a great job taking care of my car. The repairs were wonderfully done. I would recommend Caliber to anyone looking for solid car repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
i would tell them to make sure the work is up to standard
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0 -
I will warn people not to go there as I have had people tell me about their poor expierence there. I found out to late about the negative reputation.
Repair Quality - 0.5/5.0 -
Each time they told me it was ready to pick up I would point out obvious flaws in the work. After the third time I was told by David Kay that was the best they could do and I would have to take it as is. Then asked me several times not to complete any surveys. I also had to get windshield replaced cause it was cracked at the time of my last pick up and had to have a valve stem replaced that they broke off while putting air in. I was told they were not responsible for these issues. i was told it would be a 4 day job that took 9 which I will now be taking to another body shop to be fixed correctly. It is obvious that there is no quality control, no concern for customer satisfaction and only concerned about getting paid.
Customer Service - 0.5/5.0 -
david Kay argued with me about the vehicle damage and that I just had to accept the car as it was. Then wanted to not complete any surveys
My Experience - 5.0/5.0 -
Stacy did a great job keeping me informed. They have followed up to make sure I was satisfied with the repairs. I would and have recommended them.
My Experience - 5.0/5.0 -
Always friendly, courteous, and provide straight forward answers.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I just filled out great report on csr....however, just tried my trunk again & I can not get open with the remote or from inside car...?