Caliber - Pineville
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great communication throughout the repair process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks great and it was completed on schedule.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication, fantastic execution. I couldn’t be happier!
Likely to Recommend - 5.0/5.0 -
They are fantastic to work with!
Repair Quality - 5.0/5.0 -
Fantastic customer service, professional work, done in a timely manner. I couldn’t be happier with the quality of the work done to replace my Jeep’s soft top.
Customer Service - 5.0/5.0 -
Friendly, professional, great communication, excellent customer service. Top notch!
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is the second time that if I had a quality repair from Caliber Collision in Pineville. Excellent results very friendly and professional staff and car was done on time. 5*****'s! TG
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is the second time I bought my car to Caliber Collision Pineville on South Blvd. for an insurance repair. The quality of the repair was excellent, and the car was completed on time. That is why I returned after having an excellent experience the first time I brought my car to Caliber. Staff is very friendly and kept me up to date on the progress of the repair. Overall 5*****'s!
Customer Service - 5.0/5.0 -
The staff was very courteous and professional. Answered all my questions and the car was completed on time. Quality of the repair was excellent!
Returned Clean
My Experience - 5.0/5.0 -
Courtney kept us informed through the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Robert and Liz were phenomenal!! Did an amazing job. :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Robert and Liz were amazing!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Most definitely
Repair Quality - 5.0/5.0 -
Great Service!
Customer Service - 5.0/5.0 -
Awesome!
My Experience - 5.0/5.0 -
The car looked the best it had in years. Caliber did everything to make the customer experience as simple and as easy as possible!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything with Caliber Collision was timely, simple and done well. Courtney Hughes was a superb service asvisor
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was so helpful and nice. Thank you!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Elizabeth was great and kept me updated every point of the way, made the process super easy as I knew what was happening every day!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Elizabeth was fantastic and kept me updated every day.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Its in top list of favorites
Repair Quality - 5.0/5.0 -
I had my car fixed in Calliber Pineville and the experience was phenomenal, my car looks like new and they make all the arrangements with the third party insurance, no hazle of any kind, they were polite and very diligent
Customer Service - 5.0/5.0 -
Very polite employees
Returned Clean
My Experience - 3.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0 -
Original completion time set @ 12 business days but told it would likely only take 5. Repair took 15 business days and was told via short text messages delays were due to damaged parts coming from 1 supplier twice and then from direct from Toyota damaged once. Seems suspicious that a bumper came damaged 3 times from 2 suppliers on 1 repair. Communications throughout the process were only via text and very limited in details. The quality of repair was ok but upon further inspection I may have to take back due to identified gaps between bumper cover and headlight on side of vehicle affected by accident.
My Experience - 5.0/5.0 -
Everyone was super nice and easy to work with. Courtney kept me informed the entire process. Car looks great!
My Experience - 5.0/5.0 -
Amazing customer service great communication. My car looks brand new and they did it very quickly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Courtney was great. She consistently offered updates and status.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I appreciated the way they kept me informed throughout the entire process.