Caliber - Pittsburgh - Saw Mill Run
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
1st of all the work completed was great! Was originally told work would take 1 to 1.5 weeks and ended up taking 4 full weeks. I had to initiate most communications, wasn’t called with updates- app wasn’t updated regularly either so I had to call for 90% of the updates I got. I didn’t use a rental, but shared a car since it was only supposed to take a week or so, but felt as if the job would have been finished faster if I had because I kept being asked if I had one.
My Experience - 5.0/5.0 -
Everyone was friendly. I was not expecting them to have cleaned my car, which as a busy working mom, was an incredible surprise. And the work looks perfect, like there was no accident.
My Experience - 5.0/5.0 -
Great team, thanks for being patient, understanding and communicative. My truck looks great and you guys detailed it well. Much appreciated!!
Likely to Recommend - 3.0/5.0 -
Given the lead time and quality of paint and replacing parts with used parts without color matching, I would recommend looking elsewhere.
Repair Quality - 3.0/5.0 -
Rear door was replaced with a used one. Color and texture do not match front door or cab. Truck was in the shop for 5 weeks.
Customer Service - 4.0/5.0 -
Communication was not bad throughout the process. Did not receive a call back after I received the truck to make a complaint about the paint issue with the rear door.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service. Joe is reliable and communicated exactly what to expect. Everything went well, and this is why I ALWAYS go to Caliber whenever I have body work issues.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for all of you hard work to restore my car after the accident. All of the employees were so very kind and professional with me every time I called to check on the status of car repairs. Thank you again for everything
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for fixing my car. Your customer service was impeccable.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Yall take on more work than u can handle. Your call center folks are rude. Dustin prevented major complaints. (Bbb, facebook posts) etc
Repair Quality - 4.0/5.0 -
Initial communication issues but overall once i finally got in touch with Dustin, he was great.
Customer Service - 4.0/5.0 -
Dustin is great