Caliber - Pittsburgh - Saw Mill Run
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
Yall take on more work than u can handle. Your call center folks are rude. Dustin prevented major complaints. (Bbb, facebook posts) etc
Repair Quality - 4.0/5.0 -
Initial communication issues but overall once i finally got in touch with Dustin, he was great.
Customer Service - 4.0/5.0 -
Dustin is great
Returned Clean
My Experience - 5.0/5.0 -
Great work and great staff
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
-did a great job on my car. Would recommend to others. Thank You
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything is top notch
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did an awesome job. Very pleased
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the clear communications.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dustin and his Team at Caliber Collision did a truly superb job repairing my Toyota 4runner. Their repair work was excellent, staff was professional and communication with me was great. I highly recommend them to everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
very professional quality and very good customer service even cleaning it up was a touch of class great job all around highly appreciated and very strongly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
The condition they returned my car to me in is as close to blatant negligence as I’ve ever seen.
Repair Quality - 0.5/5.0 -
$13,325 and a week over estimated time, and I get a car back with mismatched paint, parts not attached securely, lights not working alarms not working, a dented door, a rattling window, broken door stays, a chunk of my tail light missing, and what sounds like a velociraptor coming from my wheels…. Almost too crazy for me to believe that they would give me my car back like this and think I’d just be OK with it. Two days later now, and still waiting to hear back about that guaranteed warranty of their work…..
Customer Service - 1.5/5.0 -
Dustin was nice.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone is very nice and helpful. This is second time I’ve had my car repaired with caliber and I’m happy with the results.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Overall, the outside of my car was fixed, however it took another week and a lot of major inconveniences and headaches in the process. The inside of my car seems to be having a lot of problems now. It seems to be worse than it was before I took it to get fixed there.
Repair Quality - 3.0/5.0 -
My repairs were not fixed by the due date. Then my car seemed to be worse after I picked it up and drove it home.
Customer Service - 5.0/5.0 -
Everybody was really nice, however, the communication was not always the best.
Returned Clean
My Experience - 5.0/5.0 -
The entire team made this process easy. The estimate appointment was quick, drop off was simple, communication with updates on my car were clear and pick up was simple. I honestly couldn’t ask for a better process through a less than ideal situation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Lovely work. Even unexpectedly detailed. Everything went as smooth as glass (from my view) with timely updates.