Caliber - Plainfield
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful job l will always come back
Customer Service - 5.0/5.0 -
3rd time using u and l will. Always use u
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied with the work they did everything looks great and drives like it did before accident
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Just missed a decal but they have it and will take care of it. No complaints
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair was completed sooner than expected and the front end damage on my ‘24 Chevy Malibu is completely non-existent. Once insurance got involved, things went smoother.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great quick service with a smile
My Experience - 5.0/5.0 -
Job well done. Communication was outstanding.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. The communication was excellent through the repair.
Customer Service - 5.0/5.0 -
Great job. The communication was excellent through the repair.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The Caliber team was very professional and repaired my vehicle in less time than I anticipated. Shelby went over the repairs that were to be done when I dropped the car off and she went over the same repairs after they were made when I picked up the car. A very painless process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision did an absolutely amazing job on my bumper repair! The quality of the work is flawless—the paint match is perfect, and you would never even know it had been damaged. On top of the top-tier craftsmanship, their customer service was excellent, and they kept me updated throughout the entire process. Plus, knowing their work comes with a lifetime warranty gives me total peace of mind. I highly recommend them to anyone needing auto body repairs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very impressed there were no signs of damaged like brand new from where it began.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
The repair is excellent. They kept me informed along the way & even got the repai r
Customer Service - 5.0/5.0 -
Great. Better than I could have expected.
My Experience - 5.0/5.0 -
Very easy to work with and done earlier than expected!
Likely to Recommend - 0.5/5.0 -
needs a good work cleaning done
Repair Quality - 0.5/5.0 -
when I went to get my car my service advisor at the plainfield location did her best to convince me that they could not do anything else she took it back to the repair shop and again more less said the same thing. she was doing her best to get me to accept the poor workmanship. I said no then she said she would call my adjuster at my insurance copy and see what the would approve. that was at approx 11 am I heard nothing back from her so at 415 pm I called my insurance adjuster and he said he approved a new fender and what ever it took to correct my car. I called Shelby at Calliber and ask if she had heard from him she said no I told her that he had sent a email said to get the new fend and do what it took to fix it correctly, the she said well she had been swamped with estimates and had not had time to look at email. They were ordering a new fender that was last monday as of today 8/24 not a word from her. I dont want my car worked on by that location again I wish to take it to the Avon location for getting it fixed correctly I have a list of problems If you want to have them. I am so disappointed and upset that my new car with 8k on it has now been damaged twice once with my accident and once with repairs
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend my family and friends. Shelby was awesome. She made this process so smooth and easy for me, she great!!
Repair Quality - 5.0/5.0 -
Shelby was awesome, she was very helpful, knowledgeable and very respectful and kind. She answered all my questions and assisted me through out the process. I would highly recommend Shelby and Caliber collision to my family and friends!! Customer service was on point 💯
Customer Service - 5.0/5.0 -
Shelby was awesome through the whole process.