Caliber - Plainfield

4.5 (2,510reviews)
89%
2170 E. Main Street,  Plainfield,  IN  46168

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (2,510)

Customers say
Overall Customer Satisfaction
Customers consistently praise the excellent communication and regular updates throughout the repair process, with many highlighting the professional and friendly staff who kept them well-informed at every step. The quality of repairs receives high marks, with numerous customers noting their vehicles look like new or as if the accident never happened. Many repairs were completed ahead of schedule, which customers greatly appreciated. The thorough cleaning and detailing of vehicles was frequently mentioned as an unexpected positive surprise. While some customers experienced delays due to parts availability or discovered additional issues during repairs, the transparent communication about these challenges was generally well-received. A few customers noted minor alignment issues or incomplete work that required follow-up visits.
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"Caliber Collision did a very good job on my Hyundai. It looks as if the accident never happened at all. ..." Read more
"They were very timely and always kept me informed. The workmanship looks outstanding. You would never tell I was in an accident. Thank you all"
"They did a great job kept me updated how far along my car was my car dont even look like it been in ..." Read more
"Pretty darn good work."
"While the wait was long, the quality of the repair to our vehicle was very good."
"Every business day I was emailed about the progress of the work, so I was well informed."
"Caliber kept us updated the entire time. From the 1st step of parts being ordered to the last step ..." Read more
"Loved the text updates Monday, Wednesday, and Friday!"
"No, calls, emails, or text on the condition of my vehicle without me pushing them and showing up often"
"The repairs were fine. The communication between the shop and us was abysmal. We were told three different days they thought theyd ..." Read more

My Experience

Good communication, efficient and professional

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Returned Clean

My Experience

They were very professional and kept me updated each day

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My Experience

My car looks great! Very good communication at all times. John took very good care of me!

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Repair Quality

Great experience

Customer Service

Returned Clean

My Experience

It was my first time working with them, and They got it done quick. A little too quick id prefer the rental over my car but over all great experience.

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They got the job done quick. A little too quick I’d prefer the rental over my car but very grateful for their help!

My Experience

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My Experience

My Experience

They did a great job with my car.

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My Experience

I really appreciated the constant updates about the status of my vehicle and on top of that they (Shelby & Chris) did everything to make sure I was well taken care of. I recommend Caliber Collision to everyone

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They did a good job

Repair Quality

Shelby and Chris kept me informed and did everything to make sure I was taken care of, rental car and all

Customer Service

Kept me informed about every step

My Experience

They were proactive with their service. I never had to check up with them. They kept me informed just about everyday. Couldn’t ask for better service. Very professional.

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I’ve brought my vehicle to them twice now. Both times, very satisfied

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Shout out to John. He is very professional.

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Thanks. It looks great!

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My Experience

Thanks for making our Honda look slick again.

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Returned Clean

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My Experience

It looks good and you guys was really weak at getting it fixed.

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My Experience

excellent service. they make it easy

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Returned Clean

My Experience

Love the text updates regarding the status of the repairs and the calls when necessary during to process. Thank you for the great work!

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