Caliber - Plainfield
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was so excited!! All I could say was it looks brand new. Great job!! Thank you, Thank you, Thank you "SOOO MUCH !!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciated the daily text updates and even though my car is pearl white the paint color is perfect. I really didn’t expect that.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really good paint match on a pearl white paint job
Customer Service - 5.0/5.0 -
Really appreciated the daily text updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing work and quick too! Thanks a bunch
My Experience - 5.0/5.0 -
The updates were wonderful and very helpful. It was great not having to call for information. I will recommend Caliber to everyone. Thanks again.
My Experience - 0.0/5.0 -
The paint is two different colors. The rep tried to tell me it wasn't but it's very obvious. He also tried to tell me that only a portion of the bumper was painted when the entire bumper was painted. I took pictures!! I dont mind waiting for my car to be repaired but I dont like being treated like iam stupid and lied to.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job keeping me informed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Car wasn’t completed when I went to pick it up.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caitlin made the experience very easy and stress free. I appreciated the frequent updates about the progress made on my car. Very warm and friendly staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
There were some chipped paint areas next to the fender that were not fixed.
Customer Service - 5.0/5.0 -
Caitlin was great.
My Experience - 5.0/5.0 -
Shout out to Caitlyn for being awesome at communicating with me!! Also the patience the whole crew has with having to deal with a lesss than reputable insurance company.
My Experience - 5.0/5.0 -
Quick, easy, and they kept me informed the entire time
My Experience - 5.0/5.0 -
Great people to deal with and very honest about what they do
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Would have liked having timely return calls
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will not go there even for repairs of their own work
Repair Quality - 1.0/5.0 -
The paint job had to be repaired due to a paint build up on a hood front lower edge
Customer Service - 0.5/5.0 -
They don’t backup what they say and get upset when reminded of it and still denied it.