Caliber - Plainfield
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The repairs and cleanup on the car were excellent. Also, great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything seemed to go well and it would’ve been a 10, but the driver side door that was replaced seems to be out of alignment. Will need to set up appointment to bring back in
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
After repair, my Civic looked great! Very happy with their work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision did a great job! I’m very satisfied.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Repair was not fully completed when the vehicle was released
Customer Service - 3.5/5.0 -
Staff was friendly and worked to make sure I was satisfied. It would be higher, but they stated that they would be in contact that the part would come in, but did not reach out at all. I had to reach out to them
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Shelby was very sensitive to my needed timetable and worked to ensure that I could get my car back as soon as was reasonably possible. I was also regularly updated on the progress .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
( I have already filled this out.) Again : Shelby was clear, honest yet very responsive to my timetable . She’s the best !
Customer Service - 5.0/5.0 -
Shelby was thorough, clear , attentive to my needed timeline , and delivered !
Returned Clean
My Experience - 5.0/5.0 -
Great communication throughout the experience and the car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The whole process was great. They kept me updated regularly. Each person I had contact with was professional and courteous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I received excellent service from beginning to end.
Customer Service - 5.0/5.0 -
I received excellent service from beginning to end.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Shelby kept me posted every step of the process. Very friendly and professional
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Missing a ford logo wheel hub cover
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I spoke to Ron already when I picked up my car I was origanally going to say no to this question but the second we met in person he apologized and owned up to his kistakes that put my car a week behind. Good on him it takes a lot to own up to their mistakes. Car works great and looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Initial driving seems to be good. Rim matched but is not customized like the rim that was damaged - so it's not a perfect match.