Caliber - Pleasanton

4.9 (3,524reviews)
98%
3295 Bernal Ave Ste B,  Pleasanton,  CA  94566

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,524)

Likely to Recommend

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Customer Service

Returned Clean

My Experience

Rebecca and team were great! I also really appreciated that they were able to order the bumper ahead of time to save me from more time without my car. Also great was the quick repair, daily updates, and service to hook me up with the rental company. And cleaning my car was a great touch (it was beyond ready for that! Lol.) Thank you!

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My Experience

Very satisfied with the staff and work done. Very friendly staff.

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Repair Quality

Rebecca was awesome, gave timely updates and was available whenever I needed an update.

Customer Service

Returned Clean

My Experience

The whole process was quick and easy. Rebecca was attentive and spent the time looking over the truck and quoting what needed to be done. She was great at follow ups for what was happening with the truck and timing for the repairs. Thanks for making a bummer situation easier.

Likely to Recommend

Repair Quality

Customer Service

Rebecca was amazing and helpful

Returned Clean

Likely to Recommend

Repair Quality

The car looks like before the accident. Employees are very kind and professional.

Customer Service

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My Experience

The billing was not transparent. More than $1000 were added which was not in the estimate.

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Customer Service

The pricing was not transparent

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My Experience

Great communication on updates.office staff courteous, knowledgeable and patient, no stress bringing in car from accident

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Returned Clean

My Experience

Excellent service ! Professional and informative and I am so happy ! Amanda and Reesa were excellent! Thank you!

Likely to Recommend

Great experience. Highly recommend Caliber

Repair Quality

Amanda and Reesa were so professional and helpful and provided excellent service !

Customer Service

Excellent service !!

My Experience

Thank you

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Repair Quality

Thank you for your support

Customer Service

Returned Clean

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My Experience

Excellent

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Customer Service

Returned Clean

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Absolutely would recommend

Repair Quality

Everything is to the point and really good work and, my car looks new all over again👍

Customer Service

Good people and was on time with good communication….

Returned Clean

Likely to Recommend

Speedy and helpful service!

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I appreciate the updates with text messages, They are good about explaining to us on what was done, and when the expected date when my car will be ready. plus they have excellent customer service. Thank you to the Caliber Team!

Customer Service

10/10

My Experience

I loved working with Reesa and Amanda! Thank you both! And the ones that did the repair, the behind the scenes staff, thank you also!

My Experience

I can’t say enough about how well treated both my car and I were by the team at Caliber Collision. I experienced a second accident during a torrential rainstorm on my way to their shop. My car hydroplaned and ran up onto a high curb where it sustained severe and disabling damage. Amanda in the front office got a tow truck immediately to get my car and me safely to the shop. She called my rental car and insurance companies to let them know what happened. Throughout the whole repair process Amanda and my mechanic, Rebecca, kept me informed of their progress. I appreciated their professionalism, caring friendliness, and quality workmanship.

Likely to Recommend

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Customer Service