Caliber - Pleasanton
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I had an exceptional experience with this collision center, and I want to give a special shoutout to Rebecca for her outstanding service from start to finish. My car was brought in for lift-gate damage, and she took ownership of the entire process with professionalism, empathy, and constant communication. Rebecca kept me updated every single day on the repair status—something you rarely experience in the auto repair world. She made sure I understood what was happening at each step and went out of her way to ensure my car was completed in the shortest time possible without compromising quality. The repairs came out perfect, and the level of care, transparency, and customer service I received was truly top-tier. If you’re looking for a collision center you can trust, ask for Rebecca. She turned what could’ve been a stressful situation into a smooth, reassuring experience. Highly recommended!
Repair Quality - 5.0/5.0 -
I had an exceptional experience with Caliber collision in Pleasanton , and I want to give a special shoutout to Rebecca for her outstanding service from start to finish. My car was brought in for lift-gate damage, and she took ownership of the entire process with professionalism, empathy, and constant communication. Rebecca kept me updated every single day on the repair status—something you rarely experience in the auto repair world. She made sure I understood what was happening at each step and went out of her way to ensure my car was completed in the shortest time possible without compromising quality. The repairs came out perfect, and the level of care, transparency, and customer service I received was truly top-tier. If you’re looking for a collision center you can trust, ask for Rebecca. She turned what could’ve been a stressful situation into a smooth, reassuring experience. Highly recommended!
Customer Service - 5.0/5.0 -
I had an exceptional experience with this collision center, and I want to give a special shoutout to Rebecca for her outstanding service from start to finish. My car was brought in for lift-gate damage, and she took ownership of the entire process with professionalism, empathy, and constant communication. Rebecca kept me updated every single day on the repair status—something you rarely experience in the auto repair world. She made sure I understood what was happening at each step and went out of her way to ensure my car was completed in the shortest time possible without compromising quality. The repairs came out perfect, and the level of care, transparency, and customer service I received was truly top-tier. If you’re looking for a collision center you can trust, ask for Rebecca. She turned what could’ve been a stressful situation into a smooth, reassuring experience. Highly recommended!
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and super quick, highly satisfied
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service OUTSTANDING!!! Rebecca is the best at her job!!! Professional & knows her job well . Communication brilliant. The front desk receptionist absolutely adorable GREAT at her position!!! Thank you Diana Gardner
My Experience - 5.0/5.0 -
Great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Didn't get the job done right the first time, miss a bumper on repair have to waste my time going back to the shop and getting it done.
Likely to Recommend - 3.0/5.0
Repair Quality - 0.5/5.0 -
Have to go back for a part they missed
Customer Service - 0.5/5.0 -
Didn't fix my bumper
My Experience - 5.0/5.0 -
Great service, notifications and updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the communication and amazing customer service
Customer Service - 5.0/5.0 -
Very enjoyable to do buisness with
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Great job yes!!!!!
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
Keep up the good work! The repairs look as new!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone at Caliber seemed very knowledgeable and very pleasant. Rebecca was friendly and got our repair completed ahead of schedule. We will likely come back to Caliber if we need additional repairs.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional, timely, detailed, and knowledgeable. All questions were answered, the vehicle was repaired within the estimated time and my visits to the office were efficient, well managed and informative. Very happy with the quality of customer service and repairs.