Caliber - Pleasanton

4.9 (3,497reviews)
98%
3295 Bernal Ave Ste B,  Pleasanton,  CA  94566

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,497)

My Experience

Friendly staff especially the African American guy!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Well I didn’t associate with any of the guys actually doing the physical work but Derek at the front counter was incredible! I honestly felt like he was a friend of mine that worked there and was hooking me up. He was generally concerned about how I felt about what I was going through… I am a self-employed concrete pump owner/operator… And customer service and attitude is what keeps me as busy as I am… Dereks customer service was impeccable to say the least

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Customer Service

Derek and Pleasanton is very personable, I felt like I was dealing with a friend and I wasn’t worried at all

Returned Clean

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Repair Quality

Excellent customer service and service

Customer Service

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My Experience

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I already recommended caliber

Repair Quality

Customer Service

My people made it all smooth and easy.

Returned Clean

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Customer Service

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My Experience

Job well done!

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Returned Clean

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My Experience

Thank you for the great service!

My Experience

My experience with Caliber Collision was so easy! Coming from someone who used to work in the car business - I was expecting nothing less than a complete hassle. I was so wrong! They had my paperwork ready when I got there, checked me in in a timely manner and had my rental car pulled up when it was all done. My car was complete in a few short days, delivered in great condition and they even cleaned it! From start to finish, it was a painless process. I’d recommend them to anyone asking!

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Repair Quality

Professional and friendly staff.

Customer Service

Returned Clean

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My Experience

Hi I’m not at all happy with the repairs. In spite of so many delays the car is still far from perfect. Yesterday the passenger side window was not rolling. And today morning the check engine light is ON. Was there any serious on road tests done on car after the repairs? And this is after the car was at your garage for over a month!!! ABSOLUTELY NOT ACCEPTABLE

My Experience

Keep up the good work thank you

My Experience

Your shop was very efficient and finished the job ahead of schedule! I was also very impressed with Derek at the Pleasanton location! Thank you for making the process smooth and relatively painless!

Likely to Recommend

Repair Quality

We were extremely happy with the servic provided by your pleasanton shop. Derek was great and the job was finished ahead of schedule! Thank you!

Customer Service

Derek is extremely personable and was easy to work with

Returned Clean

My Experience

Derrick have been very helpful. The receptionist have been so helpful too.

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My Experience

I was extremely satisfied with Caliber. They walked me through the process and kept me informed the entire time. They made a stressful situation very pleasant. I am very happy I was guided to them. I would not hesitate to use them or recommend them to my friends and family.. Thank you for a outstanding experience. Ray

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Customer Service

Returned Clean