Caliber - Pleasanton
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Caliber Collision did a great job with amazing customer service. Very personable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We had a great experience, and the communication was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The reason I come back (twice) is they do great work and are easy to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your customer service model should be copied by more businesses. All your staff is friendly, informative, and willing to answer any questions. You perform how you advertise and call your customers when you say you will. That’s huge and inspires confidence and trust in your business. I would be happy to recommend your company since you obviously care about those you do business with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amanda was efficient to work with my insurance USAA, tow company, and enterprise. She calmed my anxiousness and clearly outlined the process. Rebecca sent text updates and kept my preferences in mind during the repair. The car was returned as if it was brand new and I was reassured that the work performed has a lifetime guarantee. Your team executed very well and I’m super happy with the outcome.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Reasa is AMAZING and so is Caliber!!
My Experience - 5.0/5.0 -
Your team is remarkable. My claim was handled seamlessly. Customer service was beyond my expectations. Knowledgeable, efficient, pleasant cant say enough about the ladies at the front. I am a very happy customer thank you all
My Experience - 5.0/5.0 -
This is the 3rd auto we have brought to this location and have had great experiences
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great
Customer Service - 5.0/5.0 -
Great
Returned Clean
My Experience - 5.0/5.0 -
Fast and good communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision did a wonderful job. Reesa is a great adjuster and kept me in the loop the whole time.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for repairing my vehicle so quickly! Much appreciated!
Likely to Recommend - 2.0/5.0 -
I really didn’t like the way things ended
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great and fantastic service! Was always available to answer questions and help me though the process. Highly recommended
Likely to Recommend - 5.0/5.0 -
Great location and service
Repair Quality - 5.0/5.0 -
Great service and helped me get my truck back as soon as possible! Would definitely come back if needed
Customer Service - 5.0/5.0 -
Great communication and kept me up to date all the way through the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The van was delivered and repaired fast.
Customer Service - 4.0/5.0 -
Staff are very helpful and accommodating