Caliber - Plymouth - Empire Ln
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appreciated the frequent, detailed updates. Was nice to get the updates as a text and be able to communicate back and forth with the same person. Repair completed before the estimated date.
Customer Service - 5.0/5.0 -
Appreciated the frequent, detailed updates. Was nice to get the updates as a text and be able to communicate back and forth with the same person. Repair completed before the estimated date.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
My repair looks fine. But my entire car is full of a fine black dust that was not there when I dropped it off. There was also a crack in my center council that was not there when I dropped the vehicle off disappointing on those things. I also noticed that there were miles driven on it and that seems weird to me because they wouldn’t have needed to test drive it for anything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Troy was wonderful! He was professional and transparent in explaining everything to me. He even brought my car into the shop before it stormed today. The repairs look wonderful! Overall a great experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
None
Repair Quality - 5.0/5.0 -
None
Customer Service - 5.0/5.0 -
Very good
Likely to Recommend - 5.0/5.0 -
I’m fully satisfied with the service and definitely will recommend to my friends.
Repair Quality - 5.0/5.0 -
All the processes from dropping car to pick up was very smooth and easy to follow.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I just recently took my Honda CRV to Caliber Collision for some needed cosmetic repairs. Everyone there was very courteous, professional and efficient. I am very happy with the results, my car looks brand new again, thank you Brandon for doing a wonderful job on my vehicle :)
Likely to Recommend - 5.0/5.0 -
I would highly recommend them to my friends and family.
Repair Quality - 5.0/5.0 -
I was very satisfied with the service I received at Caliber Collision. I would definitely go back there if needed.
Customer Service - 5.0/5.0 -
I was very satisfied with the customer service I received.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Love the communication and car wash.
My Experience - 5.0/5.0 -
Appreciate the friendly helpful staff in my anxiety filled situation!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So easy and helpful!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased with the overall repair process. The team kept me informed with regular text updates on the status of the repairs, and the work was completed on time as promised. Excellent communication and a smooth experience from start to finish.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
If I could give a 0 I would