Caliber - Plymouth - Empire Ln
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The entire experience with Caliber Collision was great. Troy Osterkamp was our service advisor and did an excellent job. He helped guide us through the process and communicated well on each stage. Highly recommend their services.
Likely to Recommend - 5.0/5.0 -
Highly recommend this facility
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The Plymouth Caliber Collision facility is excellent! Troy helped us during our repairs and made the experience very smooth. Highly recommend!!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Car repair was timely. There was an issue with a wheel that had not been refinished, but it was immediately dealt with when brought to their attention.
Customer Service - 5.0/5.0 -
John did a great job responding to my needs
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Brandon is truly great!! Caliber cares for customers!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent work in EVERY WAY!! Brandon is wonderful!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We were very happy with the final results of the Nissan Rogue! Thank you so much for your services! We appreciated it!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Troy did a great job of keeping me informed with the process of my car. Deadline was improved by almost a week. My car looks great again. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice work, great turnaround.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciated the open communication. I never had to wonder what the status was. The vehicle looks good and the staff was friendly. Exactly what I was looking for
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Brandon was phenomenal and kept me up to date numerous times throughout the process
My Experience - 5.0/5.0 -
They fully detailed my vehicle, including washing my floor mats was a very pleasant surprise, the floor was DIRTY. Was treated like a welcome guest (not like cattle), thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service, quick repair, great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent repair professionally completed quickly. Brandon did a great job providing me. with regular updates Good job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car came back looking great and was done faster than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
My car keeps giving me an error message when I start it up. It does go away but it does it almost every day.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
My whole experience was excellent from start to finish. Brandon and the lady at reception were kind, helpful and went above and beyond. Would recommend very highly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The Vehicle was not delivered as promised. The side doors were not closing at all. The Advisor told he will work on that and will give the car later and had to come back home.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Too much charged for the small scracthes.. 6300 is too much.. we can buy a second hand car with that.
Customer Service - 3.5/5.0 -
Every time i only had to follow up to know the status.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Repair shop is nice and clean. I love the aquarium and plants as added decor. Staff were friendly professional and through. Will return for future needs!