Caliber - Pompano Beach

4.7 (1,530reviews)
95%
100 SW 12th Ave,  Pompano Beach,  FL  33069

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,530)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Only complication is I am in Boynton Beach and they are in Pompano Beach. I will recommend them without any reservation.

Repair Quality

Even paint matched, the repair was done in an outstanding fashion.

Customer Service

They were SO helpful and also Taylor was very empathetic because I was kind of upset about my car. They worked hard to find parts to keep the estimate within bounds. Also kept me informed about the delays. I honestly couldn't have been more pleased with their service and work.

Likely to Recommend

Repair Quality

The quality of the repair makes it seem the car was never damaged.

Customer Service

Returned Clean

Likely to Recommend

I asked for an estimate of another area of repair to my car, and they wanted to charge more than 3 other shops I have since gotten estimates from since. They are a pricier than average.

Repair Quality

Customer Service

Taylor was great

Returned Clean

Likely to Recommend

Repair Quality

Tommy, their general manager is absolutely amazing! He will go out of his way to help you and I greatly appreciate it. Thank you Tommy!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

From all perspectives it seems to me that the whole repair was done perfectly. I can't even tell there was an issue.

Customer Service

Everything about my service with Caliber was a ten. I wasn't expecting a BAD time, but they made an unfortunate situation with a car accident a pleasure to walk away from.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Not only was the quality of the work, as best as I (and my wife) could see perfect, but the folks I dealt with (Tom and two ladies) were both as nice and as helpful as anyone could expect -- even nicer and more helpful than anyone should hope for. I hope I never need you again, but if I do I would not consider going elsewhere.

Repair Quality

Customer Service

Likely to Recommend

Absolutely recommend Caliber Collision to Family and friends

Repair Quality

My vehicle was repaired as quickly as possible and I would never now there was any damage. A plus work

Customer Service

Caliber Collision gets an A-t from me. Outstanding repair and excellent communication with me. Would recommend them to family and friends.

Likely to Recommend

Repair Quality

Anthony and team were good. Did nice work. Could have been a little more communicative about process, but all in all good. The car was in the shop forever, but I think that had more to do with the insurance company signing off on needed work.

Customer Service

Anthony was great. And the receptionist -- her name escapes me -- was always friendly and pleasant.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I was very satisfied with the work done to my SUV

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

I will recommend Caliber Collision to my friends and relatives.

My Experience

Taylor was great!

Likely to Recommend

Repair Quality

Customer Service

Taylor called every couple of days to keep me informed and personally came to my location to put on the car emblems when they did not arrive on time.

Returned Clean

Likely to Recommend

Staff to mgmt, nice people. Dislike that lifetime warranty is not transferable, however, expect to offset by diminished value on insurance claim

Repair Quality

Better than I expected was possible

Customer Service

People super nice; I like the automatic text updates for progress

Returned Clean

My Experience

Tommy is awesome

Likely to Recommend

Repair Quality

Considering we had to take it back because of something that needed to be adjusted, the repair was adequate.

Customer Service

Taylor was very sweet and helpful. However, the gentleman we had to deal with the later half of our service with Caliber was very condescending and rude to my wife on multiple occasions.