Caliber - Prescott Valley
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Sorry not likely.
Repair Quality - 2.5/5.0 -
After the first week I finally had a possible end date. Also when I got my car back it had been driven 7 miles. Not sure why my car was driven off of the shop
Customer Service - 2.5/5.0 -
Minimal level of customer service. Barley passing
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks good. I could have wished parts had not been back ordered but I know Caliber can’t be blamed for that.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
You guys are awesome! Kept me in the loop the whole time car looks amazing and are super friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks amazing
Customer Service - 5.0/5.0 -
10/10 will be going here for any pdr again
Likely to Recommend - 4.5/5.0 -
I feel the work performed was excellent, just a lack of communication would be my biggest complaint.
Repair Quality - 5.0/5.0 -
Repair work completed, appears to be exceptional
Customer Service - 2.0/5.0 -
We are very satisfied with the repair work completed on our car, my biggest complaint was a lack of communication that we received. I understand there can be delays when repairing damage to cars. At a minimum weekly phone call should’ve been communicated with updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I had a great experience with Caliber and would recommend you to anyone looking for an auto body.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very happy with how I was treated. My truck looks great. It looks perfect. Renato Bascelli communicated with me several times throughout the process. He really went above and beyond. My truck looks great. I am very happy with the outcome. I would definitely use Caliber Collision in an future accidents. Thank you, Edward Pickens
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
There is still a visible wave where the repair was performed. Color match is excellent and all items operate like factory.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
The total experience at Caliber was top-notch. They were totally on-the-spot. Took care of everything with fun and friendly people. My car looks fantastic.