Caliber - Prescott Valley
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
You did a great job! Fast, friendly service! Excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
They were great. Kept me updated on repairs and progress. The final result looked like my car was never damaged. Excellent job.
My Experience - 0.0/5.0 -
Too much gap between the doors. I'm pretty sure it can be adjusted. My car was not ready. It was at your facility for over four weeks 😔
My Experience - 5.0/5.0 -
Great customer service totally would recommend it to anybody
My Experience - 5.0/5.0 -
Excellent work, very professional. I would recommend the team to friends and family.
My Experience - 0.0/5.0 -
If I had known it was going to take almost 2 weeks I would have requested a rental. Also the alignment of the hood to the bumper wasn't even. I did appreciate the text updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely. Rennie and his team know their stuff. I was speechless when I saw my car after the repairs and I would't hesitate for a moment to recommend them. It looked brand new, as it was before the damage. Unbelievable! Thank you, Rennie and team!!
Repair Quality - 5.0/5.0 -
My beautiful new car sustained tennis ball sized hail damage while on a trip to Texas. I thought it was beyond repair, and devestated that it might be totaled due to the type and amount of damage it sustained. Rennie and his guys did a GREAT job restoring it to "like new" condition. I couldn't believe my eyes when my car was completed!
Customer Service - 5.0/5.0 -
Rennie was so personable, knowledgeable and professional. I knew from the beginning they would do their very best to restore my vehicle back to "like new" condition, as it was before the hail storm.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tiffany at the front desk was awesome. She was friendly and helpful. David, my point of contact during the service was helpful and did a great job keeping me informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Top quality work. Delivered exactly as estimated, right on time, communication was excellent.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The repair it self was done very well. However, I dropped it off on June 1st and was told it would be done by the 16th. I received frequent updates until the 16th. After that I stopped getting updates unless I called but even then on a couple of occasions I was told I would get a call back but didn't. It took over 5 weeks for a bumper and some parts to be replaced. Improving your communication updates would be greatly appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Overall my experience at Calliber Collation was very good and I would recommend them to others with collision damage.
Customer Service - 4.5/5.0 -
Overall I was very satisfied with Caliber Collision and would recommend them to anyone who needed collision repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very impressed with the shop!
Repair Quality - 5.0/5.0 -
Caliber did a great job... Truck looks fantastic.
Customer Service - 3.5/5.0 -
Wish they would have contacted me with status more often... Had my truck almost 30 days.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
The quality of the repair was excellent. In addition, they cleaned the interior and we felt like we received a new car back. The only downside is it took them a few days to complete the paperwork after the repair was done before they would release the car to us.
My Experience - 5.0/5.0 -
They did a wonderful job the paint matches perfectly the work requested is done wonderfully and I'm extremely happy with the customer service