Caliber - Prescott Valley
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
The main part of the repair seems to be fine at this point. However, there is some quality control issues. One of the front wheels was damaged and part of what was to be repaired. They had someone come and paint the wheel and it was not even close to the same color, sheen/finish. This should have been caught before we even came to pick up the car. It was the first thing I noticed because it is so obviously different. Now we are waiting to see what will happen next. If we get a new wheel or if they will have it painted again. I certainly hope it is a new wheel because painting it will not be a satisfactory fix.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Top notch! Nice, my car was returned clean and beautiful again. David and forgot her name at the front desk were both very kind and helpful. Will recommend to friends and family. Thank you
My Experience - 5.0/5.0 -
Everything went smooth and all the staff that helped me were very friendly and accommodating. Even received my vehicle sooner than the estimated completion date.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber staff was efficient and kept me in the loop throughout the whole process. It was an easy going experience! Staff was so kind and helpful!
My Experience - 5.0/5.0 -
Very nice people to work with.
My Experience - 5.0/5.0 -
Looks good thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a good job match paint .Thank you for taking care of dent Very satisfied with Travelers and Calibers
Customer Service - 5.0/5.0 -
Good Dave took good care of us
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Did a great job, can't even tell it was repaired and repainted, not only that I got my vehicle back a week earlier than the estimate. Thanks
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looked amazing! I was a little disappointed when I spoke to someone the day before I picked up that everything was good to go after having my car for 2 weeks. When I went to pick it up it was not all good. My insurance had sent the check to the wrong address. Luckily I got my car. They did an amazing job.
Likely to Recommend - 5.0/5.0 -
Very likely that I would definitely recommend you guys
Repair Quality - 5.0/5.0 -
You guys did a very good job at my car.
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
Communication was poor
Customer Service - 2.5/5.0 -
Communication was poor
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were communative the entire time during the process of my repairs. Very friendly staff! Got along great with all of them. My repairs were completed within a month. I was recommended to them by family and dont regret it. Will recommend to everyone that asks 😁
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would highly recommend them!
Repair Quality - 5.0/5.0 -
I am extremely satisfied with their service!! I was kept informed and my car looks and runs great!! Thank you to the team at Caliber!!
Customer Service - 5.0/5.0 -
Great customer service!
My Experience - 5.0/5.0 -
Thanks to Rene for his integrity ensuring the job was done right!