Caliber - Prescott Valley
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Work was done very professionally. The car runs normally after the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car was fixed in a professional manner and runs properly post repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was top notch! Everyone we talked to was very friendly and always helped me with the questions I had.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Some items are still repaired, and the work that was done is incomplete and subpar.
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Customers service great. Disappointed in the work. I will be contacting insurance and caliber to hopefully correct the issues
Repair Quality - 2.0/5.0 -
The paint on door and bumper has big paint run spots and there is new dent/ding marks on side of door where handle is. The paint on door and fender have big paint bubbles and or stuff got stuck in paint while drying . there are chips on panels piece above light that did not get repaired. Overall can tell there was complete body work done on front end and not done very well😥 was talked to and treated well. Just not completely happy with repair. I will be contacting insurance and caliber to fix issues
Customer Service - 5.0/5.0 -
Was treated great and informed all the way
Returned Clean
My Experience - 0.0/5.0 -
Rear bumper on the non involved side is not lining up, poor workmanship or QC, will contact office and insurance company on Monday. Pleasant customer service.
Likely to Recommend - 5.0/5.0 -
Really enjoyed the service and the overall experience was pleasant.
Repair Quality - 5.0/5.0 -
There was a minor issue at first, but was resolved by the next work day, was very satisfied with the end product, and overall workmanship of repairs.
Customer Service - 5.0/5.0 -
Everyone was very professional and pleasant, very nice and clean facility, coffee was very good. Overall had a great experience, would highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Only negative was that our repair was delayed several days due to something not received from the insurance company that I had told someone about a week prior that I did not have.
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They were great. I highly recommend them.
Repair Quality - 5.0/5.0 -
Just like new.
Customer Service - 5.0/5.0 -
Staff was super nice and kept me updated the entire time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber was very professional and courteous at every step. Angie is one of the classiest and kind front desk person in the Prescott area
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle looks looks like new!
Customer Service - 5.0/5.0 -
Excellent service. They are professional and very pleasant to work with. Their front desk person (Angie) is extremely delightful and efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
It took a month and a I do get notifications of estimation of when my car will be complete. When date gets pushed back noone calls to explain why. Other than that I am happy with my car. No indication car was ever in a wreck. Which is a plus.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great!
Customer Service - 5.0/5.0 -
The receptionist is absolutely amazing!