Caliber - Prescott Valley
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
Had no communication once I dropped off my truck unless I called
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone so nice. Also upfront about what's going on . Keeping you up to date on what's going on with yiur car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was super helpful and reassuring! Hey for me back in my car quickly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing job!
Customer Service - 5.0/5.0 -
These guys were super supportive and amazing! They got me in and out with repairs that make the car feel brand new again!
My Experience - 5.0/5.0 -
Entire staff was knowledgeable, friendly, and professional. Car looked and ran great upon completion. Will happily recommend Caliber to others.
Likely to Recommend - 5.0/5.0 -
Without hesitation.
Repair Quality - 5.0/5.0 -
Fully satisfied. Staff was friendly, professional, very knowledgeable, very competent, and helpful especially in dealing with insurance company. I will have no hesitation and referring others to Caliber.
Customer Service - 5.0/5.0 -
Took care of everything. Eliminated all stress and concern regarding repairs as well as dealing with opposing insurance company.
Returned Clean
My Experience - 5.0/5.0 -
Jason, was extremely helpful and kept us updated on what was going on with the car I would recommend them to anyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service.
Customer Service - 4.5/5.0 -
I would have liked to receive some communication. I wound up calling after a week for an update and was told my car would be ready in 2 hours. I chose to pick it up the next day which was fine. I’m glad it was quick
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a amazing job on the car, looks like new.
Customer Service - 5.0/5.0 -
Very pleasant
Returned Clean
My Experience - 5.0/5.0 -
It was a slow delivery back to me. I was surprised. The car rental was expensive because it took more time than I thought. But… they did a beautiful job. Just perfect. My second time here. Hope to not have to come back
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Was slow but the job was done.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
The repairs done on my truck look great. I’m very satisfied with the job Caliber did!
Likely to Recommend - 5.0/5.0 -
Would recommend them to anyone
Repair Quality - 5.0/5.0 -
Very good customer service, they did a great job on my vehicle, no complaints would recommend them to anybody
Customer Service - 5.0/5.0 -
Customer service was great, very nice people
Returned Clean
My Experience - 5.0/5.0 -
Thank you for great work and customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional, staff were great text updates were helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service, staff very professional
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Courteous and handled all the paperwork necessary, including rentals. The facility is very clean a nice reception area, and the staff explained all of the steps necessary before during an after the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They did quality work and did it in a reasonable amount of time.
Repair Quality - 5.0/5.0 -
They did an excellent job restoring the vehicle to like new condition.
Customer Service - 5.0/5.0 -
They alerted me when a part was delayed and communicated throughout the process.