Caliber - Rancho Cucamonga - Arrow Rt

4.9 (1,117reviews)
98%
9199 Arrow Route,  Rancho Cucamonga,  CA  91730

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,117)

Likely to Recommend

Repair Quality

Customer Service

Customer service was great, front desk and my advisor

Likely to Recommend

Repair Quality

Excellent customer service. Employees were kind, attentive and communicated effectively.

Customer Service

My Experience

Great fast and quality service with awesome customer service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I loved the shop! It wasn’t too terribly busy, and they kept their word.

Repair Quality

Noah Smith and the receptionist were lovely ! He’s kept me in the loop as to step-by-step progress. He was super informative and went above and beyond to do an amazing job and make sure that we were happy.

Customer Service

Everyone I came in contact with was eager and happy to help.

My Experience

Everyone was so helpful and nice. Thank you team for being awesome!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good

My Experience

Glad to have my truck back and looking like nothing ever happened. Thanks!

My Experience

Everyone has been a huge help! They’ve always answered my questions and my car was ready faster than I expected. When I picked up my car I noticed one small issue, but they’re going to order a part to fix it, so I’m happy with how everything turned out.

My Experience

Very satisfied with the repair work. Customer service communicated well through the repair process and were very professional and friendly.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Headlights are wrong bulbs. New Grill not in. Paint issue on front bumper Front Park Senors are inop & not aligned. Truck did not get washed after being for 26 days. Call to speak with Manager @ 2:30pm to talk about the issues, never spoke to him, never returned my call.

Likely to Recommend

Not happy with out come. Feel someone dropped the ball.

Repair Quality

Issues with paint job. Paint runs, paint bubbles, stars in paint, spots in paint on bumper. Wrong headlight bulbs. Called to speak with management, no return call.

Customer Service

Issues with paint job. Parts were not kept. Wrong parts on truck. Manager did not return call

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Really appreciated the text updates. Overall work was well done. Thank you for completing the additional repairs not related to the collision at a fair and reasonable price. Hopefully I won't need collision repair again, but if I do, I'll use Caliber again. THANKS

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Your staff were wonderful and helpful with the information needed. The repairs look really good. Thank you

Customer Service

Customer service was excellent!

Returned Clean

My Experience

Excellent work! Thank you Noah for your professionalism and amazing job!

My Experience

Great place

My Experience

My bummer was replaced and the paint job looks bad. Looks like it bubbles and the paint scratched off. I’ll be calling the shop Monday

My Experience

My Experience

I am satisfied ......

Likely to Recommend

Repair Quality

Looked good or better than new....

Customer Service

Employee's seemed concerned with me being up to date on repair and results. Excellent!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service