Caliber - Rancho Cucamonga - Arrow Rt

4.9 (1,117reviews)
98%
9199 Arrow Route,  Rancho Cucamonga,  CA  91730

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,117)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

I am completely satisfied! The repair was fast and quality. I also like the way that I was communicated with as far as the progress of my vehicle. Great job!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The service was awesome, since the first day that I dropped my car at the repair facility they made me feel comfortable with the process, and gave me updates on every step, I totally recommend them!

Customer Service

Returned Clean

My Experience

Both Jacquie and Chelsea were great at assisting me with my vehicle they were friendly and helpful with all my questions and concerns.

Likely to Recommend

Repair Quality

Excellent staff very professional and accommodating. Great communication with their clients

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very good service

My Experience

Jackie was great to work with. And made efforts to get my car to me as soon as possible. Very happy

Likely to Recommend

Repair Quality

Extremely happy with the service and was great working with Jackie. She made sure I received my car quickly. Recommend for others to take there vehicles here.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great team and very communicative

Customer Service

Very personable

Returned Clean

My Experience

Don’t keep customers waiting

My Experience

Thank you to the General Manager Drew and your crew for taking on the task of providing support, compassion and excellent communication with your expertise in identifying the issue at hand. You had turned a bad experience in dealing with Ontario Caliber into an extremely satisfied customer with Caliber Rancho Cucamonga in noticing the problem that could have been easily fixed. I appreciate your compassion and dedication to satisfying the customer’s expectations.

My Experience

Likely to Recommend

Repair Quality

Extremely satisfied. Friendly staff. Kept me up to date on status of my car.

Customer Service

Returned Clean

My Experience

I am very satisfied from the beginning process to the end. First I was greeted with excellence customer service from Chelsey Hazely. The Service advisor Jakelin Rochal, explained to me all the details & kept me up to date about my vehicle. I would also like to thank the general Manager Drew Reyes for running such a professional Caliber Collision. I would recommend your location to any & everyone. You guys get 5 stars 👍🏽👍🏽👍🏽👍🏽👍🏽

Likely to Recommend

Yes I will refer to all family & friends.

Repair Quality

Customer Service started off with Chelsey Hazely the office administrator. She was very professional & kept me in the lope with the insurance company & explaned all steps in detail. The service advisor Jakelin Rochelle kept me updated with all details about my vehicle & was very pleasant & had my vehicle completed in a timely matter. I would like to thank the general manager Drew Reyes for running a very professional caliber collision. I will refer to all my family & friends. This locations gets 5 stars!

Customer Service

Calliber collision in Rancho Arrow Rte is the best & I am completely sAtisfied with the work they did with my car. The turnaround time was amazing!

Returned Clean

Likely to Recommend

Repair Quality

More than 10.. it was awesome. Update calls every day.

Customer Service

Fast answers. Fast reactions.. great

Returned Clean

My Experience

Great work

Likely to Recommend

Repair Quality

Great work from the team. Communication was consistent

Customer Service

Returned Clean