Caliber - Rancho Cucamonga - Arrow Rt

4.9 (1,119reviews)
97%
9199 Arrow Route,  Rancho Cucamonga,  CA  91730

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,119)

My Experience

Excellent job! I’m very pleased with the repairs on my vehicle. Thank you.

Likely to Recommend

Repair Quality

Communication was great and my car looks amazing!

Customer Service

Everyone from start to finish was really helpful

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Repair Quality

Customer Service

Returned Clean

My Experience

Very satisfied with the service and communication by Noah. Repaired my ford fusion driver door dents and wheel. Great job!

Likely to Recommend

Repair Quality

Satisfied with the work done to my ford fusion. Back to original status.

Customer Service

Noah explained the steps to do the job. Informed the progress of the repairs.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

I was very satisfied with the repair

Customer Service

I just wanted to take this moment to let you you know that the shop did a fantastic job on my car. The staff was incredible and very professional.

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Repair Quality

Customer Service

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Repair Quality

There was no call or text 1-3 days before the vehicle completed on providing the update. I received a voicemail an hour before the bodyshop closed, asked if I was going to pick up the vehicle in the next hour. That was poor customer service. We were told the vehicle was cleaned when we picked up the car, however, the inside was the same as when it was dropped off. It wasn't vacuum or had any wipe down in the inside.

Customer Service

My Experience

The repairs look great. Good communication and ease of use through texting. Went above and beyond and got some scuff and scratches on my car unrelated to the damage being repaired and buffed it and made it look much better. It was an overall good experience. Hopefully I won’t need any future repairs but if I do I will come back here.

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Repair Quality

Customer Service

Likely to Recommend

Our whole family takes our vehicles to Caliber. Great work, great employees

Repair Quality

My car looks amazing!!

Customer Service

The customer service I received was great! Noah went above and beyond what I expected. There was a part shortage for my Bronco and Noah took a day to drive to Vegas to pick up the part needed to complete my repairs. Ruben the manager is also amazing.

Returned Clean

My Experience

Jackie was amazing to work with. The whole team at Caliber was awesome. I am so happy with the work they did. I am a claims adjuster for an Insurance Company and can’t wait to tell my insurers about Caliber.

Likely to Recommend

Repair Quality

Jackie was amazing. Repairs were absolutely great! I will always refer customers your way!

Customer Service

Jackie was amazing. Completely satisfied with all the staff at Caliber

Likely to Recommend

Repair Quality

Very satisfied with how Jackie and the team handled the repair. This is the second time Jackie is handling our repair and the reasonnwe came back to the same location.

Customer Service

Please refer to my comments on the previous question.

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Repair Quality

Customer Service

My Experience

We are very impressed with how fast we were able to have the car repaired, how nice and courteous the staff was, that it was finished ahead of time, and that we were updated everyday on the progress by text or phone call. Thank you so much.

Likely to Recommend

Without hesitation, we would recommend the shop.

Repair Quality

Our experience could not have been better. If we need repairs again, we would definitely come back. Very happy with the service start to finish.

Customer Service

We were very happy to receive daily updates.

Returned Clean

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Customer Service

Returned Clean

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Customer Service

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Of course..

Repair Quality

Noah is awesome! I would never go anywhere else and will continue to recommend Caliper to all my friends! Thank you, Sue Osrerman

Customer Service

Awesome...jackie is great!

Returned Clean

My Experience

Everyone was friendly and the car came out great. I appreciated the frequent text updates. Thanks!

Likely to Recommend

High quality work, very kind and professional. Appreciated the coordination with rental car, picking me up and taking me to enterprise.

Repair Quality

Customer Service

Excellent!

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service