Caliber - Rancho Cucamonga

4.8 (10,858reviews)
98%
9490 9th Street,  Rancho Cucamonga,  CA  91730

In operation 29 years, 27 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (10,858)

Likely to Recommend

Great job done

Repair Quality

Service men was very very helpful explaining in detail about the work and satisfied his work for a customer.

Customer Service

Superb job

Likely to Recommend

Repair Quality

Brian was super helpful.

Customer Service

Staff was all very friendly and helpful.

My Experience

Excellent service

Likely to Recommend

Repair Quality

Customer Service

Very satisfied

Returned Clean

Likely to Recommend

Repair Quality

Danny was amazing, he walk me through every procedure. He really helped me. He has a deep insight on vehicle knowledge repairs and I felt really comfortable. I strongly believe that Danny has management written all over him. The company should Hanly reward him perhaps a raise or even a better position, I can see him leading people within the company. I’m really grateful that he help me through the whole process being in a car accident is already stressful enough. Danny helped me and he took off a lot of that pressure. I felt most of us don’t know about car repairs or understand how cars are being repaired or the process I’m so grateful for Danny. Thank you so much..

Customer Service

My Experience

Everything looked real good after I gave it a second look when I brought it home. Everybody did a really good job. Alex was very easy to work with. I would definitely refer caliber collision for auto bodywork and paint. Definitely a five star rating.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Alex is amazing and follows up and communicates every step of the way !

Likely to Recommend

Repair Quality

I was satisfied with the outcome of my car

Customer Service

There was great communication and updates regarding my car

Returned Clean

My Experience

The staff was very polite and professional. The repairs were done on time when they said they would be done. The communication during the entire process was magnificent.

Likely to Recommend

Repair Quality

Service was excellent

Customer Service

Very polite and professional.

My Experience

I would like to recommend Caliber team members to provide updates if there are delays and not wait until customer calls for update. Overall is good, however Caliber can improve communication with customer with frequent updates for any changes in repair completion estimate.

Likely to Recommend

Repair Quality

Customer Service

My Experience

great service and great work done quickly.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The advisor Danny P. was fantastic. He was friendly, knowledgeable, and communicated well. He is a true professional.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Informative, regular updates.

Likely to Recommend

Repair Quality

Amazing work

Customer Service

Amazing work, kept me updated. Everyone there were extremely helpful. Thank you

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I wanted to thank Jasmine Dighton and Bryan Romero for helping me experienced a Flawless experience on the repair of my car. Literally there are 7 Caliber Collision shops closer to my house, however I always decided to drive further to enjoy The Best Customer Service at this location. Thank you Jasmine and Bryan for being there for me.

My Experience

Likely to Recommend

Repair Quality

It went smooth

Customer Service

Good

Returned Clean

My Experience

Receptionist was very courteous and helpful along side with the of the team. They kept me informed every step of the way till my repair was completed

Likely to Recommend

Repair Quality

Customer Service

Entire staff was extremely helpful and kept me updated every step of the way. Hands down the best experience I've had through the entire process of my repairs. Staff included

My Experience

I was updated every day. There was no grey area in the progress.

Likely to Recommend

Very professional from start to finish

Repair Quality

I was advised of the progress daily. Always well informed plus finished ahead of time.

Customer Service

Well informed daily. Plus the car was finished ahead of time.

My Experience

Your staff are all true professionals and their communication was excellent ✅

Likely to Recommend

Repair Quality

The staff members are very professional. They communicated frequently and clearly

Customer Service