Caliber - Red Oak

4.9 (2,232reviews)
98%
202 Ryan Drive,  Red Oak,  TX  75154

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,232)

My Experience

Fantastic customer service and right on time for me to pick up my car. Highly recommended!

Likely to Recommend

Repair Quality

Great customer service and car was impeccably fixed .

Customer Service

Communication was always there when I called

Returned Clean

Likely to Recommend

Repair Quality

Communication was great. I always knew what was going on with my car and it was repaired in a timely manner.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Super job all the way around. Satisfied to the fullest

Likely to Recommend

Repair Quality

Super job and great turn around

Customer Service

Returned Clean

My Experience

My Experience

Caliber Collision did a fantastic job. The staff there were very professional and helpful. I would highly recommend them for car repairs.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Have to go back and fix and the dent and scratches on the front bumper. No thorough car wash.

Repair Quality

Have to go back and fix and the dent and scratches on the front bumper. No thorough car wash.

Customer Service

Have to go back and fix the front bumper scratches and dent. No thorough car wash.

Likely to Recommend

Definitely will recommend this shop!

Repair Quality

Car is brand new... not even a month old...i was very nervous about having it repaired back to perfect condition. The job was perfect.. the car looks exactly like it did before my accident!!

Customer Service

I dealt almost entirely with Brian...he was very helpful, very responsive, and kept me informed regarding status all the way thru the process. He also got me in and out quickly and handled everything with insurance. The whole process was smooth and seamless.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work!

Customer Service

Returned Clean

My Experience

You did a great job! 😊

Likely to Recommend

Repair Quality

It looks great! 😊

Customer Service

Very courteous!

Returned Clean

My Experience

Bryan did a great job not only on the repair, but communication throughout the process!

Likely to Recommend

I will absolutely recommend this shop to everyone I know!

Repair Quality

Beautiful job fixing my door!!!

Customer Service

So kind and wonderful communication throughout the process.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Well most of the things I brought it in for aren’t repaired. My fog lights don’t work, my rims still have chunks out of them and one of them is warped and needed to be replaced but wasn’t so I feel a bit of a wobble and the distance sensor wasn’t calibrated properly and there is still a puncture hole behind the front right control arm. My car was there a month and a half. Three promise of completion dates came and went and it was a week late when I finally got my car back. But neither caliber nor statefarm wanna own up to that promise being they’re responsibility. So my making promise to pay commitments on bills cause I thought I’d have my car back to go back to work ( I drive Lyft and Uber ) didn’t happened and I was charged late fees on all my bills. I had even called three different times to stress my concern about my rims yet they still weren’t repaired when I picked up my car. Caliber wasn’t willing to come off my deductable AT ALL. Said I could bring my car back in and they’d pay for my rental for a couple days while they fix my rims. But honestly I can’t afford to put it back in the shop causing me more time off while they have it. Repairs that should have been completed properly in the first place.

Customer Service

Returned Clean

My Experience

Had to pay 200 for rent car because thay lie for 3 weeks

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Bryan Hunter was amazing! He was very professional & explained everything in detail…Everything was done just like he said it would be. Caliber Collision with Bryan Hunter is our first choice for our vehicle. Actually we have another SUV that needs some body repair!! Thank you, Robert & Margie Barbour