Caliber - Redlands
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
This location has the BEST customer service ever. It's uncommonly good. This has been my second time bringing in a vehicle, unfortunately, and everyone goes above and beyond every time we are there. I don't know if I could go anywhere else moving forward.
My Experience - 5.0/5.0 -
The staff were very professional and polite during every step of the process. The final amount came in under the estimate. My truck was washed and the headlights polished upon its return. I was very pleased with everything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job!! Completed a day early. Everyone was warm and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cars looks great. Everyone was professional and friendly. The repairs were done a day early
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole staff was very professional and very courteous.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Very professional staff
Customer Service - 4.5/5.0 -
Again, all very professional
Returned Clean
My Experience - 5.0/5.0 -
The process to get my truck repaired was easy and the communication was good. I was treated respectfully and kindly. And my truck looks brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you Richard for such an amazing job You definitely superseded my expectations
Likely to Recommend - 5.0/5.0 -
Great customer service, friendly staff. Very clean.
Repair Quality - 5.0/5.0 -
I would like to thank Richard and Caliber Collision for the outstanding job. Hassle free, and great service. Thank you so much
Customer Service - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had an excellent customer service experience with everyone from the receptionist to Joel who was my point of contact for the repair. Although the adjuster from my insurance company lacked the basic competence to send the information for my truck to them (she sent the information for the other party's Volvo), the staff at Caliber were able to figure it out and get me in within a few hours of when I called them. Joel did an excellent job of communicating throughout the process and despite key parts being on backorder due to the aluminum tariffs, he was able to locate, order and have the part delivered about two weeks earlier than expected allowing them to finish my repairs and deliver my truck way ahead of schedule. This saved me about $1000 in rental car fees that my awful insurance company (California Casualty) would not have covered. Five stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had an excellent customer service experience with everyone from the receptionist to Joel who was my point of contact for the repair. Although the adjuster from my insurance company lacked the basic competence to send the information for my truck to them (she sent the information for the other party's Volvo), the staff at Caliber were able to figure it out and get me in within a few hours of when I called them. Joel did an excellent job of communicating throughout the process and despite key parts being on backorder due to the aluminum tariffs, he was able to locate, order and have the part delivered about two weeks earlier than expected allowing them to finish my repairs and deliver my truck way ahead of schedule. This saved me about $1000 in rental car fees that my awful insurance company (California Casualty) would not have covered.
Customer Service - 5.0/5.0 -
I had an excellent customer service experience with everyone from the receptionist to Joel who was my point of contact for the repair. Although the adjuster from my insurance company lacked the basic competence to send the information for my truck to them (she sent the information for the other party's Volvo), the staff at Caliber were able to figure it out and get me in within a few hours of when I called them. Joel did an excellent job of communicating throughout the process and despite key parts being on backorder due to the aluminum tariffs, he was able to locate, order and have the part delivered about two weeks earlier than expected allowing them to finish my repairs and deliver my truck way ahead of schedule. This saved me about $1000 in rental car fees that my awful insurance company (California Casualty) would not have covered.
Returned Clean
My Experience - 5.0/5.0 -
Best Service I’ve had in years with any company of any kind