Caliber - Reno
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The communication was superb!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Will definitely spread the word.
Repair Quality - 5.0/5.0 -
You can't tell this car was ever in an accident, looks stellar.
Customer Service - 5.0/5.0 -
Geneva is amazing, always took time to answer any questions or address any concerns.
Returned Clean
My Experience - 5.0/5.0 -
Friendly staff, kept me informed of vehicle status and did the job they were supposed to do. Thank you
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your service people at the front desk are terrific !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Geneva and team did a great job !!
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
The work was great. I was never updated on the progress of my vehicle. I had to always call. I was promised a call back later one day two days later I had not been called back yet
Customer Service - 0.5/5.0 -
See previous
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was amazing. Updated more then twice a week. Answered my texts within less then 24hrs. Five Stars all day long.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My claim with Calber Collision was a 10 out 10 experience!! The professionalism of their staff was beyond compare and they routinely updated me with the progress of the repairs. Rachel and Irma were both so friendly, kind and responsive with EVERY interaction. They happily worked with schedule and even stayed late when I was rushing to get the shop before closing once my car was complete. When I did get my car back it had been thoroughly cleaned. - vacuumed and wiped out. A service going above and beyond!! I would 100% refer friends and neighbors to Caliber!! Thank you to everyone there who exceeded my expectations!!
Likely to Recommend - 5.0/5.0 -
I have already recommended them
Repair Quality - 5.0/5.0 -
Very happy with the entire team at Caliber
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service and I was continually informed regarding repair timelines and work completion expectations.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very helpful and informative. Thank you!!!
My Experience - 5.0/5.0 -
Good communication on the status of my repair...very fair pricing in relation to other companies that I researched
My Experience - 5.0/5.0 -
Everyone is very helpful. Communication was awesome with how long it would take.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would recommend
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Only had the car back a few days but experience was professional.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
My husband is an AVP of Material Damage. He says this was a 3-day job. They took 9 business days. Also for all 3 visits I made to the shop they were never ready for me. Someone was hunting down my paperwork and I had to sit and wait.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Anna is a superb employee
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional group.