Caliber - Reno
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excgellent job thank you for everything good job
My Experience - 5.0/5.0 -
Staff was very helpful in informing the cars process during repairs. Team in office very helpful and nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication was fantastic! We received regular updates throughout the entire process.which is impressive. Very pleased with the quality of work too… we would definitely refutes shop to others
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Repair itself was first rate
Customer Service - 4.0/5.0 -
Took much longer than anticipated, but they took over cost for the rental for excess time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The employees were friendly and the car was finished early.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I definitely am going to recommend
Repair Quality - 5.0/5.0 -
You guys honestly did such a great job! The paint looks amazing and the drive is so smooth! And you detailed the inside of the car was the cherry on top for me! Thank you
Customer Service - 5.0/5.0 -
Racheal was so awesome as well as front of house!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good quailty and service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication from anahi and ana. They kept me updated and took care of communicating to the insurance and rental. Thank you ladies for helping me through this stressful situation. You took a heavy load off my shoulders.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very welcoming into the office and very kind. The text message system was so helpful keeping us informed of the progress on the car. The car looks great! Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My name is Thanna (the wife ) I am writing to share my exceptional experience with the Caliber Collision team in Reno. Following an unexpected freeway accident where the sunroof on my brand-new BMW shattered, I had the vehicle towed to your shop right before a high-volume holiday weekend. From the moment I arrived, Ana at the reception desk was absolute gold. She completely took the stress off my shoulders by immediately calling the rental car company for me so I didn't have to worry about a single thing. Throughout the process, the communication was excellent. When it was time to pick up my vehicle, another amazing lady on the team took me out to go through the work with me and personally check on the repair. She was absolutely wonderful, thorough, and made sure I was completely satisfied before leaving. The repair itself was flawless. The team did an amazing job meticulously cleaning the interior to ensure absolutely no shattered glass was left behind, and the brand-new sunroof was restored perfectly. It looks as good as new! It is rare to need a body shop, but it is incredibly comforting to know that Caliber Collision Reno is a team I can truly trust and count on. Please pass along my sincere thanks and recognition to Ana, the lady who walked me through the inspection, and the repair technicians for their outstanding customer service and craftsmanship!
My Experience - 5.0/5.0 -
Excellent service! Repair was done as specified and quickly. Finished 3 days earlier than expected. Ana communicated with me to be sure the job was done correctly. Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great experience. Best level of communication I’ve had in a long time. I did not have to call to get an update. They updated me every few days. Job was done quickly and exactly as specified.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nice, courteous office staff.