Caliber - Reno
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone @ Caliber were great to work with They kept me in the loop on the progress of the repairs of my vehicle. Upon completion they share with me the works that was completed. Great experience!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication, attention to detail and very kind people that work there! Thank you for the wonderful experience Caliber!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Both women in the office were extremely helpful and visiting with them was delightful.:)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Quinn was assigned to do some of the adjustments and he is just an amazing professional, great costumer service and attention to detail he was also keeping me posted of everything. Rachel was also extremely helpful every time I needed something.
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
The car looks fine. I am unhappy with the fact that body filler was used instead of replacing the parts. Sadly that is on the insurance company
Customer Service - 5.0/5.0 -
They communicated well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0 -
Top of the list
Repair Quality - 5.0/5.0 -
Fast turnaround. Professional work and atmosphere.
Customer Service - 5.0/5.0 -
Professional and organized
Returned Clean
My Experience - 5.0/5.0 -
Floyd and his coworkers at Caliber collision in Reno were amazing. They helped me with my car very quickly and kept me updated throughout the process.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Floyd, Sarah and the rest of the Caliber Collision Team took great care of me and my Honda Civic. 5-star, friendly, fast and professional service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The truck drives well; however, the original damaged headlight was replaced with a used unit that has a noticeable yellow tint. Additionally, one lug nut has been replaced with a different type that protrudes approximately two to three times more than the others. Other than these issues, the overall experience was great. The manager, I believe, took photos of the replaced parts and submitted them to the insurance company in order to have brand new parts ordered for proper replacement.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rachel was super nice and helpful and was able to help me through a stressful situation. Service was great and my car looks amazing. Thank you
Customer Service - 5.0/5.0 -
Rachel was the best
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Floyd was so good on keeping me posted on the progress of repairing my car. The results of the work are great. The staff was easy to deal with. Thank you