Caliber - Richmond - Dabney Rd
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My adjuster, Jessica, was great. She went over my vehicle with me. I showed her the areas that needed work & her expertise told and showed me exactly what the process will be like before and after my repair. She & the whole staff have been great from start to finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service. Keep on caring & following up !
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
great customer care
Customer Service - 5.0/5.0 -
keep customer informed
My Experience - 5.0/5.0 -
The appointment and repair processes at Caliber Collision were very smooth and professional. My customer representative, Daryl W., was very attentive to my case and reached out in a timely manner with information on each step of the repair. He gave me great confidence that I had come to the right place for my repair. Thank you Daryl - you made my experience at Caliber great!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team always does such a great job!!
My Experience - 5.0/5.0 -
Everything went very smoothly. Great communication with updates. Great work. Very satisfied with everything. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks, Jessica and team!
My Experience - 5.0/5.0 -
I trusted them with the repair of my 2025 Nissan Rogue and they did an excellent body / paint job .
My Experience - 5.0/5.0 -
You're the 👌
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Everything was fine until I was told the vehicle was ready only to show up and it wasn't..but they did get me back in a rental. The vehicle looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Even though it took awhile for my car, Landon and the rest of the team was very communicative, apologetic and accommodating. Amazing experience. Amazing staff.