Caliber - Richmond - Dabney Rd
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The whole team was great to work with!
My Experience - 5.0/5.0 -
Getting the daily text updates was great. The staff were very friendly. I also was not expecting my car to be completely cleaned inside and out. Thank you so much!!! If I ever have another issue, I will definitely come here.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I am troubled that you were going to charge me $200 more than you charged the insurance company.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks better than when I first purchased it from CarMax. The employees from Caliber were very thorough and kept me in the loop with any changes were made. Very professional and timely with responses when I called and need to speak a certain person. My car is riding great, and I couldn't be happier!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very happy with everything! Great customer service and great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They were very professional and did a great job on the car. I hope to not need their services again.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
An excellent outcome. The whole experience was very positive from my first visit up through delivery
Likely to Recommend - 5.0/5.0 -
Recommended you yesterday to an employee
Repair Quality - 5.0/5.0 -
More than satisfied - She is perfect!!!
Customer Service - 5.0/5.0 -
Communication was constant - very much appreciated
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Only if they go to the location I work at
Repair Quality - 2.5/5.0 -
Repairs were fantastic. Refinish was unacceptable need to reschedule to redo
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had the pleasure to speak with Tommy at the Dabney Rd. location and he was amazing. He satisfied all my needs with my torned up Lexus. Communication was excellent, he kept me updated with what was happening with my vechicle and walked me through everything that was repaired. He's absolutely amazing and I definitely see myself returning to this location for anything I need in the future.