Caliber - Richmond - Midlothian
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Tone of the paint does not match the Lexus OEM color, but I was warned this could happen.
Customer Service - 5.0/5.0 -
Jessica was fantastic - everything was handled expertly and timely.
Returned Clean
Likely to Recommend - 5.0/5.0 -
The high quality of work combined with the friendly attitude of all the employees I encountered at the Paulbrook Ave location will have me suggesting them to everyone I know.
Repair Quality - 5.0/5.0 -
Great work!
Customer Service - 5.0/5.0 -
add a plus to that, it was superb. Best experience I'vehad in a long time.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service and communication. Car was restored to OEM status perfectly. Will use Caliber again in the future if needed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very good experience!
Repair Quality - 5.0/5.0 -
Very professional and great communication throughout the process
Customer Service - 5.0/5.0 -
Great communication and work completed quickly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
We were extremely pleased with our experience with Caliber Collision.Everyone we dealt with was very professional .From the start of the process we knew every step of the way what was happening with our car. The work was completed a week before the date they gave us. When we went to pick up our car Wesley explained all of the work done and walked us out to our car. We were so happy with the quality of the job and the entire process. We highly recommend Caliber Collision,you will experience the highest quality workmanship and outstanding customer service.
My Experience - 5.0/5.0 -
The team there is GREAT, they are so helpful and have the BEST customer service i have ever experienced!!! I will definitely recommend them to friends and family! Thanks Mary
My Experience - 5.0/5.0 -
All staff easy to work with and satisfied with outcome of repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job at matching the paint and repairing my drivers door.
Customer Service - 5.0/5.0 -
Excellent, very kind and courteous and answered all my questions.
Returned Clean
My Experience - 5.0/5.0 -
I have had several repairs done by Caliber and each one has been completed on time and the results have been great.