Caliber - Richmond - Midlothian
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication and work. Great employees!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0 -
I cannot rate quality of work at this time. I haven't had the vehicle back long enough to fully assess effectiveness/quality of repair.
Customer Service - 5.0/5.0 -
The staff was very helpful & supportive.
Returned Clean
My Experience - 5.0/5.0 -
It looked great.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Everyone from start to finish was extremely helpful, friendly, knowledgeable and professional. They went above and beyond to help and guide us through the repair process. Thank you all for doing a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I still have a strange noise coming out when I turn ion high You don’t think the paint fumes or calibration work would have affected it ?
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Well versed and experienced in customer satisfaction!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber collision is and will forever be my to go to body shop!! Staff is amazing so caring and they keep me updated on my car everytime keep up the good work
My Experience - 5.0/5.0 -
Caliber did an excellent job on my car and communication was excellent. Everyone I worked with was super friendly and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Quality of the repair work was great! Just one minor complaint: one of the technicians spilled coffee on the consul and on the front passenger floor mat and didn’t clean it up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent work. Wesley was awesome!!! He knows what real customer service is about. I was fully informed at all times. Wesley was patient never making me feel rushed.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kiera and the team were great! Repairs were completed on time. Updates and communication was timely and consistent. Staff was friendly, respectful, and knowledgeable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs completed on time and are wonderful. You would never know the car was in an accident. Staff great - kind, respectful, and VERY helpful.
Customer Service - 5.0/5.0 -
Everyone who works there is friendly and very willing to please.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for being so consistent with the updates during this process! The car looks great!