Caliber - Richmond - Pocono
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0
My Experience - 5.0/5.0 -
Ashley was wonderful in keeping in jtouch with me. I am just learning to text and use my cell phone so I was not good in responding. My car looks brand new an I appreciate all the time and attention you gave to me. Ashley did an excellent job in keeping me informed. Thank you!
Likely to Recommend - 5.0/5.0 -
I would also recommend that they ask for Ashley as their contact. She was friendly, professional, and always prompt with reports on the progress of my car repairs. she was a pleasure to deal with!
Repair Quality - 5.0/5.0 -
My car looked brand new!
Customer Service - 5.0/5.0 -
Ashley was a wonderful communicator. She kept me aware of everything that was occurring with the car repair.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The experience was wonderful from start to finish excellent service by all parties involved one area of concern however is the strong smell that is inside the vehicle it's like some kind of solvent whew its strong
My Experience - 5.0/5.0 -
Ashley & the rest of staff I encountered were excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very nice staff. I was scheduled quickly; however, repairs took longer than quoted.
Customer Service - 5.0/5.0 -
Every person I encountered was friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience considering the situation! I appreciated the texted updates, plus work was completed earlier than expected! Thanks!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
failed to return calls
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent! Outstanding! Ashley Ey is one of the best customer service representatives I have ever encountered when it comes to auto body repairs. I've had many vehicles repaired in several different places and Caliber Collision has by far been #1!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My service manager Ashley Ey was terrific. Made the experience a truly satisfting one.
My Experience - 5.0/5.0 -
Friendly, fast service
My Experience - 5.0/5.0 -
A very good job on the repair