Caliber - Richmond - Pocono
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Just appreciate you doing a wonderful job and you fixed it in a reasonable time thanks a lot appreciate it. Hope I won’t use y’all again, but seem like every May June I am coming to y’all for help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Your work was excellent and you did a great job of keeping Honda on the ball to get parts that were necessary for the repair. Lisa Holly is the best.!!
Customer Service - 5.0/5.0 -
Ditto
My Experience - 5.0/5.0 -
Regular updates and dealt with our annoying insurance delays very well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am a repeat customer (unfortunately!) but I came back because they know how to communicate, they answer questions along the repair process and they know what they are doing with insurance claims. I would use them again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Sadly, I’ve had to use Caliber Collision before but I had such a good experience I chose them again! They communicate well, are professional and do a great job. I highly recommend Caliber Collision Pocono!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Price came in lower than the estimate, they were quick with the repair, and we're very professional. Would recommend to anyone in the future
My Experience - 5.0/5.0 -
Communication from Caliber was excellent. Lisa Holley is a fantastic person in the organization. Cindy at the front desk was extremely helpful. Excellent work on the car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Desmond C. was absolutely outstanding throughout the entire repair process. He kept me informed every step of the way, answered all my questions, and made sure everything was handled professionally and efficiently. His customer service, attention to detail, and commitment to excellence made the experience stress-free. I truly appreciate his hard work and dedication. Great job, Desmond, and thank you to the entire team at Caliber Collision! **********5 Star Service!**********
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend Caliber Collision to friends, family, and colleagues. Their outstanding customer service, excellent communication, and high-quality repair work made for an exceptional experience. A special thank you to Desmond C. for his professionalism and dedication throughout the entire process.
Repair Quality - 5.0/5.0 -
I am extremely satisfied with the repair quality. The workmanship was outstanding, my vehicle looks excellent, and the entire process exceeded my expectations. The team at Caliber Collision did a fantastic job.
Customer Service - 5.0/5.0 -
The customer service was exceptional from start to finish. Everyone was professional, courteous, and kept me informed throughout the repair process. The team made the experience smooth and stress-free, and I couldn’t be more satisfied.
Returned Clean
My Experience - 5.0/5.0 -
Well done!!! Excellent communication with Dustin and your team.Dustin kept me posted about my vehicle and updates throughout the three weeks of my repairs.Dustin is the best!!!!!!😊
My Experience - 5.0/5.0 -
You did a excellent job doing the body work on my car.I will do business with you again
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision did a phenomenal job repairing the damage to my Acura! I love my Acura like a child and they treated my Acura accordingly. Thank you so much, Caliber Collision!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Randy & Lisa kept us informed while waiting for the part from VW. Once the part arrived, we were informed & part was replaced/installed immediately & looks nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job. Very professional, and I would recommend them anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am delighted with the professional & personable employees at the location, and also with the exceptional quality of the repair!! I must also state, that the "call center" that sets the appointments, definitely needs more training, I was DEFINITELY NOT impressed with them!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
From the physical location 10+, from the call center....0