Caliber - Richmond - Pocono
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wasn’t that bad. The month delay was a lot longer than expected. But they are helpful and communicated well.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Looks good. Added a license bracket for the trouble.
Customer Service - 4.5/5.0 -
Communicated well. Took longer than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very informative, excellent work I always bring my cars to caliber
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Perfect job, could not be happier. Thank you for going above and beyond!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
George was fantastic to work with and kept us updated during each stage of the process!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Repairs should be completed before the car is released.
Repair Quality - 3.0/5.0 -
The hood is not straight. Also, hood slams shut it not a soft close. They said they would fix it . We will see. The car should not have been released back to me in such obvious poor repair.
Customer Service - 3.0/5.0 -
The customer service was fine. But the car should not have passed the quality check
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looked brand new!
Customer Service - 5.0/5.0 -
The receptionist was friendly and very knowledgeable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I experienced great service from the entire staff particularly from George. My car parts took a while to come in but he kept me constantly updated on the status of my vehicle. The car looks beautiful and runs well now. Thank you Caliber Collision
Likely to Recommend - 5.0/5.0 -
Great experience overall
Repair Quality - 5.0/5.0 -
Had a really great experience at Caliber collision particulary with George. He went out of his way to make sure I knew what was going on with my car daily and it made the whole experience seamless.
Customer Service - 5.0/5.0 -
The lady at the reception desk was extremely helpful and courteous. She went out of her way to get me a ride to the car rental place without even asking her
Returned Clean
My Experience - 5.0/5.0 -
George was awesome and made the process smooth and a great job keeping us updated. I couldn’t be happier with the repair!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! George made it easy and did a great job!