Caliber - Rio Rancho

4.9 (1,159reviews)
97%
4705 Sundt Rd NE,  Rio Rancho,  NM  87124

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,159)

My Experience

Perfect job. My car looks like new

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My Experience

The service department and sevice personnel were exceptional. Awesome job, my car looks like new again.

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i seldom recommend services.

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Returned Clean

My Experience

From drop off to pick up, all staff were professional and kept me updated on any changes. The whole process was timely and couldn’t ask for better customer service.

Likely to Recommend

Repair Quality

Vehicle was returned with all damage repaired, and completed ahead of schedule.

Customer Service

I was kept in the loop on all aspects of the repairs.

Returned Clean

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Repair Quality

excellent job

Customer Service

very satisfied, attentive, some problems with messaging updates

Returned Clean

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Repair Quality

They did a great job repairing the damage and kept us updated. Very professional

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Returned Clean

My Experience

I appreciated how fast they were able to get us in and taken care of. They worked well with the insurance. They let us updated every step of the way. And they were all so friendly and helpful. I plan on using them again if ever needed. And highly recommend them to anyone.

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My Experience

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Repair Quality

We are absolutely satisfied with the repairs of our vehicles and the great customer service we received! Daniel & James were very knowledgeable, professional! We will definitely use Caliber Collision if we need to in the future. I highly recommend Caliber to all my family & friends.

Customer Service

Returned Clean

My Experience

Very communicative let me know what was going on throughout the process

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My Experience

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I would 100% recommend this place. They did so good on everything and didn't cause any trouble.

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Very satisfied. The team went over everything with me and even explained stuff I didn't get. The updates and communication was amazing too.

Returned Clean

My Experience

Amazing work!! Great job Gabe and David my car looks amazing. Marcus was great.

Likely to Recommend

I will recommend caliber collision to everyone, I know!!!

Repair Quality

The body tech David did amazing and the paint Work from Gabe came out phenomenal 10 out of 10 recommend

Customer Service

Amazing work boys! Y’all kicked this repair out of the water! I will never ever use a different shop!

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Repair Quality

Wonderful and fast service. Staff was friendly and James kept in constant contact regarding the status of repairs. I will refer anyone who requires collision repairs to go to Caliber Collision... Very impressive 👏

Customer Service

Appreciate the status on the repair

Returned Clean

My Experience

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Realistically, I would definitely not use them again. I didn’t get regular updates. I have to return my vehicle for them to replace the Parts. They originally were supposed to replace. They told me they replaced it but they really didn’t and I have to bring it back for them to fix my rim.

My Experience

I appreciated Marcus emailing me often telling me about the progress of the repair. Also, it was reported by the central company that my car would not be complete until February 24. However, it was ready for me to pick up on February 18

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