Caliber - Rio Rancho
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
Realistically, I would definitely not use them again. I didn’t get regular updates. I have to return my vehicle for them to replace the Parts. They originally were supposed to replace. They told me they replaced it but they really didn’t and I have to bring it back for them to fix my rim.
My Experience - 5.0/5.0 -
I appreciated Marcus emailing me often telling me about the progress of the repair. Also, it was reported by the central company that my car would not be complete until February 24. However, it was ready for me to pick up on February 18
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle looks as good as it was when brand new. Updates were consistently given.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Wonderful service. Marcus was timely, follow up, clearly communicated where my vehicle was in process. Great service.
My Experience - 5.0/5.0 -
Everyone was so helpful and kind. Great communication throughout the process!!! Very pleased with the services :)
My Experience - 5.0/5.0 -
James communicated progress as the repairs were being done.
My Experience - 5.0/5.0 -
Marcus was real polite and explained everything that was gonna happen and did happen was very happy with the job. Well done looks as good if not better than it was new. I appreciate everybody who worked on my truck. They did a very nice job. Thank you very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A amazing experience will take every vehicle here from now on !!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work. They made sure that quality parts were used & alignment was precise
Customer Service - 5.0/5.0 -
Excellent job. They made sure that everything was precise.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
Fitment is spotty, overspray and markings from repair. Repair took far too long for quality received.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
James, Daniel, and all the staff I interacted with were outstanding. I cannot say enough good things.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was great and very professional. The work on the truck is perfect.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Brooke was amazing and took care of everything for me. She even helped me out of a bind i was in when my car was ready and I was at work. Shes incredible! And you guys did a great job! Thanks a million