Caliber - Rio Rancho

4.9 (1,158reviews)
97%
4705 Sundt Rd NE,  Rio Rancho,  NM  87124

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,158)

My Experience

Amazing staff and kept me updated every step of the way. Repairs look great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job car was ready in two weeks looks good

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber Collision is the GREATEST! The quality of their work is unmatched, and the all the staff was professional and courteous. I especially want to give a big shout out and thanks to James and Dan who kept us informed throughout the whole process, and completed the repairs before the original deadline. After driving our vehicle for over a week, we have found no issues with the repairs. The vehicle drives like new again. Thank you all, pray we never need your services again, but if we do, we know who to recommend to our insurance company. JR Ruiz

My Experience

Friendly! Efficient! Fast! Everything went smoothly. The damage was beautifully repaired and my truck was given back to me cleaner than I gave it to them! Can’t say enough good things. Highly recommend!

Likely to Recommend

Repair Quality

Customer Service

Couldn’t have asked for a job better done!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

James Sanchez and Brook were wonderful to work with! Kept me informed throughout the repair. Great job!

Likely to Recommend

Repair Quality

Everything looks good!

Customer Service

Very friendly!

Returned Clean

Likely to Recommend

Repair Quality

Great job by the entire team… estimate and insurance coordination👍; keeping me notified on timeline of repairs👍; awesome customer service👍; and our KIA looks great! Thank You Caliber Collision and Team! ~ Aaron

Customer Service

Returned Clean

My Experience

Wonderful staff. Brooke was to helpful and personable. Daniel answered all my questions and was just fantastic ! I would highly recommend this business. A wonderful experience.

Likely to Recommend

Repair Quality

They all made my repair experience completely pain free. Brooke was helpful and kind and Daniel kept me informed every step. I would highly recommend this business

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Ethan was the tech that did my truck an it came out amazing

Customer Service

My Experience

Communication was great, they kept us informed on the repair. My Prius was done ahead of schedule and looks great!

Likely to Recommend

Repair Quality

Customer Service

This is the second time I have taken my car to Caliber. Both times, the service has been outstanding. In both locations, Knoxville and Albuquerque, the staff have been very respectful and friendly and the service, top notch. I don't think I could take a vehicle anywhere else.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very concerned, nice job and very pleasant employees.

Likely to Recommend

Repair Quality

Truck looks fantastic

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repair looks flawless and brand new

Customer Service

Marcus was very informative, knowledgeable and professional. He updated me during each new step of the process and even saved me the trip to enterprise. He was the key example of what exceptional customer service should look like from the estimate, to the repair and to pick up.

My Experience

Excellent and personalized care.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent service, thank you for going above and beyond and being willing to work with my schedule

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Perfect job. My car looks like new

Likely to Recommend

Repair Quality

Customer Service