Caliber - River Falls

4.8 (246reviews)
96%
151 Wi-35,  River Falls,  WI  54022

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (246)

Likely to Recommend

Repair Quality

Car looks great. They went above and beyond what was expected. Detailed inside and out, car looks like new.

Customer Service

Stopped in for an estimate. Was in and out in less than 20 minutes.

Likely to Recommend

I have already been letting people know about your shop.

Repair Quality

My vehicle was done quickly and correctly. They did an awesome job at detailing the inside as well.

Customer Service

Ashely and Dennis were amazing. Walked me through each step and what to expect.

Returned Clean

My Experience

Welcoming, knowledgeable and efficient in their work. An overall good experience from beginning to end.

My Experience

My Experience

I loved the communication with them, they kept me updated and got me my truck back when they said they would. The work was phenomenal when I got to see it. I was absolutely mind blown. Didn’t expect it at all.

Likely to Recommend

Definitely will be sending friends and family to caliber collision.

Repair Quality

The work was fantastic and I was absolutely mind blown when I got it back, didn’t expect it at all.

Customer Service

The guy always kept me updated, said he’d try to get it back to me on this day and kept his word.

My Experience

You all did amazing. Thank you so much!

Likely to Recommend

Repair Quality

you guys did amazing. thank you!

Customer Service

Returned Clean

My Experience

Car looked brand new as if nothing happened.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Communication and updates were clear and timely. Ashley made the process seamless and Dennis was responsive with updates.

My Experience

T hey were FRIENDLY AND v ery Professional I loved the Deta iling. I was Imperessep😀

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Dennis worked with me to keep the cost low and finished early. He remembered I need the car on Monday.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Prompt, professional, and friendly.

Likely to Recommend

Repair Quality

Prompt, professional, and friendly.

Customer Service

My Experience

Did a great job! Very satisfied.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciated how responsive and communicative Ryan and the team were at every step of the process. They exceeded my expectations- even tidying up the interior of my car a bit. It was a very nice surprise. I learned that this River Falls location is fairly new, but you wouldn't know it by how the team conducted themselves and by the level of customer service received. I had a very straightforward and pleasant experience.

Likely to Recommend

Repair Quality

Such friendly employees, great at keeping up with updates, and were able to get us on their schedule right away. It was a bummer it took so long but not their fault due to parts being delayed. Also, not upset what so ever because it was an easy fix but did not burp the coolant lines so had to take care of that afterwards. Also hearing a grinding from the back of the car when pressing breaks but hopefully unrelated due to the damage being in the front of the car.

Customer Service

Returned Clean

My Experience

This place is awesome! Got my car back so nice and clean and better than I expected. The repair is beyond better. So happy with The service here.

My Experience

Absolutely excellent experience and speedy service/repairs. Excellent communication on progress from Dennis. Would highly recommend.

Likely to Recommend

Repair Quality

Excellent work

Customer Service

Returned Clean

My Experience

Excellent service and well done. Ahead of schedule. Complementary detailing was appreciated.

Likely to Recommend

Repair Quality

Customer Service