Caliber - River Falls

4.9 (264reviews)
97%
151 Wi-35,  River Falls,  WI  54022

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (264)

My Experience

Great job!!

My Experience

Although I have only had my car back for a few hours, when I went to get it, it looked like it had been repaired perfectly and I was very happy with the work that was done by the team! Thank you again for a job well done

Likely to Recommend

Repair Quality

I find everything so far fine

Customer Service

Thank you

Returned Clean

My Experience

Amazing! Thank you for making our not so exciting situation so painless. THE BEST!!!!

Likely to Recommend

Highly recommend!

Repair Quality

Great service. Made the process so painless. Highly recommend!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Caliber Collision in River Falls did an amazing job fixing my CR-V. They kept me updated on the progress and timeline, and answered any questions I had. I’d golf joy recommend them!

Customer Service

They answered any questions I had.

Returned Clean

Likely to Recommend

Repair Quality

Great customer service! Dennis did a great job communicating the vehicle progress and listening to my concerns. My vehicle came back looking better than it did before.

Customer Service

Caliber did a great job with my vehicle. Dennis did a great job with giving updates and listening to my concerns.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

10++

Returned Clean

My Experience

Everyone is SO friendly, helpful, caring, welcoming, and a joy to be around! 😊 I appreciate how communicative and timely you’ve all been during the process of having my car repaired (on several occasions). Once again, I am very pleased with the outcome of my vehicle repair and how lovely you all are! I am very grateful and surprised to have seen the cleanliness of the outside, AND inside of my vehicle. Thank you for going above and beyond and being so kind!!

My Experience

Done ahead of schedule and everything great!

Likely to Recommend

Repair Quality

Great communication, provided several updates through process. Great surprise to have the car detailed as well

Customer Service

Returned Clean

My Experience

Great customer service and care! From the front desk lady making my appointment and being so friendly! To the consistent updates. When I picked up my car my inside of my car was spotless!! Thank you!

Likely to Recommend

Repair Quality

Very impressed! Amazing customer service and care! Wonderful communication and loved that my car was cleaned inside out! Nice touch!

Customer Service

From the wonderful lady at the front desk… every team member was so kind and Positive! Great service

Returned Clean

My Experience

Caliber Collision did a fantastic job repairing my truck. Not only did they fix the damage done by the deer that hit me, they cleaned the interior as well! It was spotless. Caliber Collision far exceeded my expectations. I would recommend them to anyone that needs collision repair work done. Thank you!!

My Experience

Hood is out of alignment. Ambient air temp. Sensor is not working. Will have to drop it back off to repair these.

Likely to Recommend

Repair Quality

Easy to work with

Customer Service

Friendly and helpful

Returned Clean

My Experience

Great

My Experience

Communication from this team is top notch, which I told them when I picked up my car. The team is super friendly, service is extremely fast, and my car looks brand new. I selfishly hope to never have to return, but if I find myself needing a collision center again I will choose Caliber again without hesitation.

Likely to Recommend

Would recommend without hesitation.

Repair Quality

Customer Service

The Caliber team is amazing.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Did a great job

Returned Clean

My Experience

Excellent work!!! Thank you so much and I've never seen my van so clean!!

Likely to Recommend

Repair Quality

Great work! I am completely satisfied.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was under standing with the estimate the parts were coming from a new parts instead of used parts two months to repair

Customer Service

You need to explain the texting updates in advance to people

Returned Clean