Caliber - Riverhead

4.9 (2,867reviews)
99%
827 Raynor Ave,  Riverhead,  NY  11901

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,867)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Sandra and Michael were great! Both took the time to explain the process of getting my vehicle repaired

Likely to Recommend

Repair Quality

Amazing staff and great service!!

Customer Service

Returned Clean

My Experience

Thank you Mike and Sandra were very helpful. The repair was completed on time and we had good communication along the way.

Likely to Recommend

Repair Quality

Mike and Sandra were very helpful. The work was completed swiftly and communication was great.

Customer Service

My Experience

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Customer Service

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Customer Service

My Experience

My car looked like it came out of the showroom. Just beautiful. Professional staff. Everything was perfect.

Likely to Recommend

Repair Quality

My car looked like it just came out of the showroom.

Customer Service

They were all very helpful and nice

My Experience

Everyone was very helpful. Sarah remembers the woman’s name at the reception, I can’t recall her name, but Sarah isn’t here as I am doing this but we both thought she did a great job. And both of us really liked Matt. He did a really great job!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Sandra was incredibly kind, patient, and helpful. Matt and his team did a fabulous job making my car look new again. The communication throughout every step of the process was much appreciated. Couldn’t be happier!

Likely to Recommend

Repair Quality

Exceeded my expectations

Customer Service

Consistent and detailed communication throughout the process

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I appreciate being informed on a regular basis. Everyone was pleasant, kind and professional. I would definitely recommend your business.

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Repair Quality

Customer Service

My Experience

I appreciated the thoroughness and attention to detail, as well as the comprehensive explanation of the damage and the repairs done.

Likely to Recommend

We have used Caliber Collision 3 times.

Repair Quality

See prior comments.

Customer Service

All repairs were completed to our total satisfaction. We appreciated the detailed effort to bring the car back to its original condition and appearance.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am very happy with the job done.Caliber Colision exced my expectations. The lady in the front desk is very nice and proffesional. No headaches. In and out. I love it. I highly recommend it😇🥰

Likely to Recommend

#1 the best of the best

Repair Quality

The best of the best. I highly recommend it. #1

Customer Service

My Experience

Caliber staff were fast, polite and did a great job. Kept me informed throughout the entire process

Likely to Recommend

Repair Quality

Service and staff was great. One suggestion I would make is that the car should have been cleaned. I could not see out of the rear view mirrors. I had to clean them.

Customer Service

Returned Clean

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My Experience

Great job! Many thanks!!

My Experience

Sondra is amazing! Always smiling and making the process easier. Mike was also great. We appreciated the updates along the way. Last time we came we had a great experience also! Thank you all!

My Experience

Every single one there is very nice Nice job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

No problems

Likely to Recommend

Repair Quality

No problems

Customer Service