Caliber - Riverside - Downtown
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Definitely will do
Repair Quality - 5.0/5.0 -
Mr. Daniel Meza provides excellent service. He has superior knowledge and service experiences. In addition, he respects all of customers and patiently listening customers needs and thoughts. Thanks.
Customer Service - 5.0/5.0 -
Courtesy, warmly, friendly, politely services. Ms. Kelly also provides great service job. Thanks
Returned Clean
Likely to Recommend - 0.5/5.0 -
We know this review is harsh, but we’d like our car’s repair to be made complete as expected. We felt very indignant when we saw how final repair was presented. Your people are good at what they and very friendly; we appreciated this. However, kindly complete the repair and we’ll gladly offer an improved review. Thank you.
Repair Quality - 0.5/5.0 -
I’m still waiting for a call from Daniel about the missing cover piece we discussed on 6/24/26 before I signed the final bill.
Customer Service - 0.5/5.0 -
Still waiting for a call from Daniel re the piece that needs to be replaced under our car. He let me know he would contact Geico, get the part approved and I’d hear from him the following day -6/24/26. Still waiting.
My Experience - 5.0/5.0 -
I was extremely pleased with my experience at Caliber Collision. The customer service was outstanding from start to finish—everyone was friendly, professional, and kept me informed throughout the repair process. The body work and paint job exceeded my expectations. My car looks brand new again, and the attention to detail was impressive. I also really appreciated how quickly the repairs were completed without sacrificing quality. Please pass along my thanks to the entire team for their excellent work. I couldn’t be happier with the results!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was nice getting information along the way on the progress that was being made with the repairs. The staff was also very friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ryan always kept me updated. I really appreciate his service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ryan did a really good job keeping me updated on my car status
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Johnathan kept me updated with phone calls and text messages. They even had my car ready almost a week earlier than promised. I would absolutely recommend them to my family and friends. My car looks new again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Johnathan kept my updated and my car was done 1 week early.
Customer Service - 5.0/5.0 -
Everyone was so nice.
Likely to Recommend - 5.0/5.0 -
This wasn’t my first rodeo and because of the service and outstanding work done to my vehicle I always speak highly and confidently to family and friends with recommendations to seek the La Cadena location. Always mentioning the surprisingly grateful service provided - staff, repair and especially the paint job. Friends and family take my word because they know I lack the patience to diddle-daddle, very straight up with a low tolerance level as well. Straight talk is all I seek.
Repair Quality - 5.0/5.0 -
The repair was outstanding!. Matching the paint on the area repaired to the faded color caused by the weather through the years was perfect. Thank you so much for helping me - the cost was well worth spent even when I knew financially it was going to cost me.
Customer Service - 5.0/5.0 -
Amazing 😻 No hesitation when it comes to Caliber on La Cadena St Riverside. Kelly, Daniel and Ryan are awesome, most definitely professional to work with, very patient and ready to help even when I show up with a bad hair day (figuratively speaking). They provide pure customer service etiquette at all times.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Caliber Collision is the place I trust my vehicles for auto body repairs.
Repair Quality - 5.0/5.0 -
I was satisfied with the support Ryan and the team at Caliber Collision provided. Ryan kept me informed of the updates of the work being done, and I was pleased with the quality of work done on my truck.
Customer Service - 5.0/5.0 -
Both Ryan and receptionist were very assuring and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job on my chevy colorado, completed in one week.
Customer Service - 5.0/5.0 -
Curious and nologable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for everything even for delivering our car to us
My Experience - 5.0/5.0 -
Everyone was so helpful and kind! Definitely coming back to the Downtown Riverside location.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Really communicative, so helpful. Faster than the estimated day
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Easy seamless process from begging to end. All staff were kind, courteous, respectful, and helpful. No issues with the services provided
My Experience - 5.0/5.0 -
Kellie and Jonathon were amazing from the first time I walked in to the time we picked up our beautiful completed car. Customer service was top notch at Caliber. We were treated very valued. Highly recommend the downtown Riverside location.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service was top notch from start to finish. Thank you Caliber Collision Downtown Riverside Ca.
Customer Service - 5.0/5.0 -
Excellent